Fault 18 Software error

Subfault: 18.1 Description: Motor management
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Error at motor management interface.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.1

Description: Motor management

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Error at motor management interface.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.3 Description: Task system – warning
	Response: Warning
Cause	Measure
A fault was detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.	– Acknowledge the warning. – If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.3

Description: Task system – warning

Response: Warning

Cause

Measure

A fault was detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.

– Acknowledge the warning.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.4 Description: Task system – error
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
A fault was detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.4

Description: Task system – error

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

A fault was detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.7 Description: Fatal error
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Fatal software error.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.7

Description: Fatal error

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Fatal software error.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.8 Description: Invalid fault code
	Response: Output stage inhibit
Cause	Measure
Invalid fault code requested.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.8

Description: Invalid fault code

Response: Output stage inhibit

Cause

Measure

Invalid fault code requested.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.9 Description: Internal software error
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
The software reports an unexpected event.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.9

Description: Internal software error

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

The software reports an unexpected event.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.10 Description: Watchdog
	Response: Output stage inhibit
Cause	Measure
Software no longer operates within intended cycle time.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.10

Description: Watchdog

Response: Output stage inhibit

Cause

Measure

Software no longer operates within intended cycle time.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.12 Description: Configuration data
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Configuration data not plausible or cannot be interpreted by active firmware version.	Update the firmware or load valid configuration data.

Subfault: 18.12

Description: Configuration data

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Configuration data not plausible or cannot be interpreted by active firmware version.

Update the firmware or load valid configuration data.

Subfault: 18.13 Description: Calibration data
	Response: Output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Calibration data not plausible.	Load valid calibration data.

Subfault: 18.13

Description: Calibration data

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Calibration data not plausible.

Load valid calibration data.

Subfault: 18.14 Description: Energy management error
	Response: Output stage inhibit
Cause	Measure
An application that switches supply voltages (e.g. standby) off or on could not be stopped or started.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.14

Description: Energy management error

Response: Output stage inhibit

Cause

Measure

An application that switches supply voltages (e.g. standby) off or on could not be stopped or started.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.