Fault description

The following table helps you with troubleshooting:

Code

Error

Possible cause

Measure

Communication
timeout

(Motor stops, without error code)

Missing connection , RS+, RS- between MOVIMOT® and RS485 master

Check and establish the connection, especially ground.

EMC influence

Check the shielding of signal cables and improve, if necessary.

Incorrect type (cyclical) for acyclical data traffic, the protocol period between the individual telegrams is longer than the set timeout interval.

Check the number of MOVIMOT® drives connected to the master. If the timeout interval is 1 s, for example, you can connect a maximum of 8 MOVIMOT® drives as slaves for cyclical communication.

Reduce message cycle, increase timeout interval, or select message type "acyclic".

Supply voltage not present

(Motor stops, without error code)

DC link voltage too low,

Power off has been detected.

Check supply system cables and line voltage for interruption.

24 V supply not present

(Motor stops, without error code)

24 V supply voltage not present.

Check 24 V supply voltage for interruption.

Check the value of the 24 V supply voltage.

Permitted voltage: DC 24 V ± 25%, EN 61131-2, residual ripple max. 13%

Motor restarts automatically as soon as the voltage reaches normal values.

AUX power supply voltage not available.

(only for MOVIMOT® with AS-Interface)

Check AUX power supply voltage for interruption.

Check the value of the AUX power supply voltage.

Permitted voltage: DC 24 V ± 25%, EN 61131-2, residual ripple max. 13%

Motor restarts automatically as soon as the voltage reaches normal values.

01

Overcurrent in output stage

Short circuit of inverter output

Check the connection between the inverter output and the motor as well as the motor winding for short circuits.

Reset the error.With standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

04

Brake chopper

Overcurrent in brake output, resistor damaged, resistance too low

Check the connection of the resistor/replace it.

Short circuit in brake coil

Replace brake.

06

Phase failure

(The error can only be detected when the drive is under load)

Phase failure

Check the supply system cables for phase failure.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

07

DC link voltage too high

Ramp time too short.

Extend the ramp time.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Faulty brake coil/braking resistor connection

Check the braking resistor/brake coil connection. Correct, if necessary.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Incorrect internal resistance of brake coil/braking resistor

Check internal resistance of brake coil/braking resistor (see operating instructions, chapter "Technical data").

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Thermal overload in braking resistor, wrong size of braking resistor selected

Dimension the braking resistor correctly.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Invalid voltage range of line input voltage

Check the line input voltage for permissible voltage range.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

08

Speed monitoring

Rotational speed deviation due to operation at the current limit

Reduce the drive load.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

09

Startup

Improper drive ID module for MOVIMOT® with 230 V supply

For MOVIMOT® with 230 V supply, not all drive ID modules are permitted (see operating instructions, chapter "Assignment of the drive ID module").

Check/correct the drive ID module.

The additional functions 4, 5, 12 are not permitted for MOVIMOT® MM..D with AS-Interface.

Correct the setting of DIP switches S2/5 to S2/8.

Firmware does not support MLK..A option (only with MOVIMOT® with AS-Interface).

Contact SEW-EURODRIVE Service.

11

Thermal
overload of the output stage
or internal unit error

Heat sink is dirty.

Clean the heat sink.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Ambient temperature too high.

Lower the ambient temperature.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Heat build-up at MOVIMOT® drive.

Prevent heat build-up.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Drive load too high.

Reduce the drive load.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

15

24 V monitoring

Voltage dip in the 24 V supply

Check the 24 V supply.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

17 - 24 37

CPU error

CPU error

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

If the error reoccurs, contact SEW-EURODRIVE Service.

25

EEPROM error

Error when accessing EEPROM

Set parameter P802 to "Delivery state".

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Re-parameterize MOVIMOT® inverter.

If the error reoccurs, contact SEW-EURODRIVE Service.

26

External terminal

External signal at terminal X6: 9.10 not present.

Correct/reset external error.

38

System software
error

Internal error

Contact SEW-EURODRIVE Service.

43

Communication timeout

Communication timeout during cyclical communication via RS485.

If this error occurs, the drive is decelerated and stopped along the set ramp.

Check/re-establish the communication link between the RS485 master and the MOVIMOT® inverter.

NOTICE! When communication is restored, the drive will be enabled again.

Check the number of slaves connected to the RS485 master. If the timeout interval of the MOVIMOT® inverter is set to 1 s, you can connect a maximum of 8 MOVIMOT® inverters (slaves) to the RS485 master for cyclical communication.

Internal communication error

(at MOVIMOT® MM..D with AS-Interface)

Contact SEW-EURODRIVE Service.

44

Current limit
exceeded

The set current limit was exceeded for more than 500 ms. This error is only active with additional function 2. The status LED flashes red.

Reduce load or increase current limit at switch f2 (only with additional function 2).

45

Device/motor data error during initialization

Device/motor data error
A non-IT-compatible device is connected to the IT system.
MOVIMOT® hardware defect

Restore the delivery state (P802).

Use an IT system device.

Contact SEW-EURODRIVE Service.

81

Start condition
error

The inverter could not be supplied with the correct amount of current during the premagnetization time.

Rated motor power too small in relation to rated inverter power.

Check connection between MOVIMOT® inverter and motor.

82

Output open
error

Two or all output phases are interrupted.

Check connection between MOVIMOT® inverter and motor.

Rated motor power too small in relation to rated inverter power.

Check the combination of motor and MOVIMOT® inverter.

84

Thermal
overload of
the motor

If the MOVIMOT® inverter is mounted close to the motor, the motor protection is active.

Set DIP switch S1/5 to "ON".

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

The performance level is set incorrectly for the combination of MOVIMOT® inverter and motor.

Check the setting of DIP switch S1/6.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Ambient temperature too high.

Lower the ambient temperature.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Heat build-up at MOVIMOT® drive.

Prevent heat build-up.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Motor load too high.

Reduce the load on the motor.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Speed too low.

Increase the speed.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

If the error is signaled just after the first enable signal.

Check the combination of motor and MOVIMOT® inverter.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

The temperature monitoring in the motor (TH winding thermostat) has tripped when using a MOVIMOT® inverter with the selected extra function 5.

Reduce the load on the motor.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

89

Overtemperature of the brake

Thermal overload of brake coil

Extend the ramp time.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

Brake coil is defective.

Contact SEW-EURODRIVE Service.

Brake coil and braking resistor connected.

Connect either brake or braking resistor to drive.

Brake coil incorrectly connected

See chapters Connection of MOVIMOT® drive and Connecting without connector.

Inverter does not match the motor.

(only if error occurs after first enable)

Check the combination of motor (brake coil) and MOVIMOT® inverter.

Check/correct the settings of DIP switches S1/6 and S2/1.

Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket.

90

Output stage detection

The inverter/motor combination is not permitted.

Check/correct the settings of DIP switches S1/6 and S2/1.

Check/correct the connection type of the motor.

Check whether the drive ID module fits the motor and is plugged in correctly.

Use a MOVIMOT® inverter or a motor with another power rating.

91

Communication timeout bus module – MOVIMOT®

Timeout between the fieldbus interface and the MOVIMOT® inverter.

Check/re-establish the communication link between the fieldbus interface and the MOVIMOT® inverter. The fieldbus interface reports the error only to the higher-level controller.

94

EEPROM checksum error

EEPROM defective.

Contact SEW-EURODRIVE Service.

97

Copy error

DBG keypad or PC/laptop disconnected during the copy process.

Before acknowledging the error, load the factory setting or the complete data set from the DBG keypad or the MOVITOOLS® MotionStudio software.

Switching the 24 V voltage supply off and on during the copying process.

Before acknowledging the error, load the factory setting or the complete data set from the DBG keypad or the MOVITOOLS® MotionStudio software.