Fault description
The following table helps you with troubleshooting:
Code | Error | Possible cause | Measure |
|---|---|---|---|
– | Communication (Motor stops, without error code) | Missing connection | Check and establish the connection, especially ground. |
EMC influence | Check the shielding of signal cables and improve, if necessary. | ||
Incorrect type (cyclical) for acyclical data traffic, the protocol period between the individual telegrams is longer than the set timeout interval. | Check the number of MOVIMOT® drives connected to the master. If the timeout interval is 1 s, for example, you can connect a maximum of 8 MOVIMOT® drives as slaves for cyclical communication. Reduce message cycle, increase timeout interval, or select message type "acyclic". | ||
– | Supply voltage not present (Motor stops, without error code) | DC link voltage too low, Power off has been detected. | Check supply system cables and line voltage for interruption. |
– | 24 V supply not present (Motor stops, without error code) | 24 V supply voltage not present. | Check 24 V supply voltage for interruption. Check the value of the 24 V supply voltage. Permitted voltage: DC 24 V ± 25%, EN 61131-2, residual ripple max. 13% Motor restarts automatically as soon as the voltage reaches normal values. |
AUX power supply voltage not available. (only for MOVIMOT® with AS-Interface) | Check AUX power supply voltage for interruption. Check the value of the AUX power supply voltage. Permitted voltage: DC 24 V ± 25%, EN 61131-2, residual ripple max. 13% Motor restarts automatically as soon as the voltage reaches normal values. | ||
01 | Overcurrent in output stage | Short circuit of inverter output | Check the connection between the inverter output and the motor as well as the motor winding for short circuits. Reset the error.With standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
04 | Brake chopper | Overcurrent in brake output, resistor damaged, resistance too low | Check the connection of the resistor/replace it. |
Short circuit in brake coil | Replace brake. | ||
06 | Phase failure (The error can only be detected when the drive is under load) | Phase failure | Check the supply system cables for phase failure. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
07 | DC link voltage too high | Ramp time too short. | Extend the ramp time. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
Faulty brake coil/braking resistor connection | Check the braking resistor/brake coil connection. Correct, if necessary. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Incorrect internal resistance of brake coil/braking resistor | Check internal resistance of brake coil/braking resistor (see operating instructions, chapter "Technical data"). Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Thermal overload in braking resistor, wrong size of braking resistor selected | Dimension the braking resistor correctly. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Invalid voltage range of line input voltage | Check the line input voltage for permissible voltage range. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
08 | Speed monitoring | Rotational speed deviation due to operation at the current limit | Reduce the drive load. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
09 | Startup | Improper drive ID module for MOVIMOT® with 230 V supply | For MOVIMOT® with 230 V supply, not all drive ID modules are permitted (see operating instructions, chapter "Assignment of the drive ID module"). Check/correct the drive ID module. |
The additional functions 4, 5, 12 are not permitted for MOVIMOT® MM..D with AS-Interface. | Correct the setting of DIP switches S2/5 to S2/8. | ||
Firmware does not support MLK..A option (only with MOVIMOT® with AS-Interface). | Contact SEW-EURODRIVE Service. | ||
11 | Thermal | Heat sink is dirty. | Clean the heat sink. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
Ambient temperature too high. | Lower the ambient temperature. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Heat build-up at MOVIMOT® drive. | Prevent heat build-up. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Drive load too high. | Reduce the drive load. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
15 | 24 V monitoring | Voltage dip in the 24 V supply | Check the 24 V supply. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
17 - 24 37 | CPU error | CPU error | Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. If the error reoccurs, contact SEW-EURODRIVE Service. |
25 | EEPROM error | Error when accessing EEPROM | Set parameter P802 to "Delivery state". Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. Re-parameterize MOVIMOT® inverter. If the error reoccurs, contact SEW-EURODRIVE Service. |
26 | External terminal | External signal at terminal X6: 9.10 not present. | Correct/reset external error. |
38 | System software | Internal error | Contact SEW-EURODRIVE Service. |
43 | Communication timeout | Communication timeout during cyclical communication via RS485. If this error occurs, the drive is decelerated and stopped along the set ramp. | Check/re-establish the communication link between the RS485 master and the MOVIMOT® inverter. When communication is restored, the drive will be enabled again. |
Check the number of slaves connected to the RS485 master. If the timeout interval of the MOVIMOT® inverter is set to 1 s, you can connect a maximum of 8 MOVIMOT® inverters (slaves) to the RS485 master for cyclical communication. | |||
Internal communication error (at MOVIMOT® MM..D with AS-Interface) | Contact SEW-EURODRIVE Service. | ||
44 | Current limit | The set current limit was exceeded for more than 500 ms. This error is only active with additional function 2. The status LED flashes red. | Reduce load or increase current limit at switch f2 (only with additional function 2). |
45 | Device/motor data error during initialization | Device/motor data error | Restore the delivery state (P802). Use an IT system device. Contact SEW-EURODRIVE Service. |
81 | Start condition | The inverter could not be supplied with the correct amount of current during the premagnetization time. Rated motor power too small in relation to rated inverter power. | Check connection between MOVIMOT® inverter and motor. |
82 | Output open | Two or all output phases are interrupted. | Check connection between MOVIMOT® inverter and motor. |
Rated motor power too small in relation to rated inverter power. | Check the combination of motor and MOVIMOT® inverter. | ||
84 | Thermal | If the MOVIMOT® inverter is mounted close to the motor, the motor protection is active. | Set DIP switch S1/5 to "ON". Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
The performance level is set incorrectly for the combination of MOVIMOT® inverter and motor. | Check the setting of DIP switch S1/6. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Ambient temperature too high. | Lower the ambient temperature. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Heat build-up at MOVIMOT® drive. | Prevent heat build-up. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Motor load too high. | Reduce the load on the motor. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
Speed too low. | Increase the speed. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
If the error is signaled just after the first enable signal. | Check the combination of motor and MOVIMOT® inverter. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
The temperature monitoring in the motor (TH winding thermostat) has tripped when using a MOVIMOT® inverter with the selected extra function 5. | Reduce the load on the motor. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
89 | Overtemperature of the brake | Thermal overload of brake coil | Extend the ramp time. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. |
Brake coil is defective. | Contact SEW-EURODRIVE Service. | ||
Brake coil and braking resistor connected. | Connect either brake or braking resistor to drive. | ||
Brake coil incorrectly connected | See chapters Connection of MOVIMOT® drive and Connecting without connector. | ||
Inverter does not match the motor. (only if error occurs after first enable) | Check the combination of motor (brake coil) and MOVIMOT® inverter. Check/correct the settings of DIP switches S1/6 and S2/1. Reset the errorWith standard MOVIMOT® units, reset the error by switching off the 24 V supply voltage or by performing an error reset. With MOVIMOT® with AS-Interface, reset the error via the AS-Interface signals or by error reset via the diagnostics socket. | ||
90 | Output stage detection | The inverter/motor combination is not permitted. | Check/correct the settings of DIP switches S1/6 and S2/1. |
Check/correct the connection type of the motor. | |||
Check whether the drive ID module fits the motor and is plugged in correctly. | |||
Use a MOVIMOT® inverter or a motor with another power rating. | |||
91 | Communication timeout bus module – MOVIMOT® | Timeout between the fieldbus interface and the MOVIMOT® inverter. | Check/re-establish the communication link between the fieldbus interface and the MOVIMOT® inverter. The fieldbus interface reports the error only to the higher-level controller. |
94 | EEPROM checksum error | EEPROM defective. | Contact SEW-EURODRIVE Service. |
97 | Copy error | DBG keypad or PC/laptop disconnected during the copy process. | Before acknowledging the error, load the factory setting or the complete data set from the DBG keypad or the MOVITOOLS® MotionStudio software. |
Switching the 24 V voltage supply off and on during the copying process. | Before acknowledging the error, load the factory setting or the complete data set from the DBG keypad or the MOVITOOLS® MotionStudio software. |