Fault list

Code (inverter display)

Code (MOVITOOLS® MotionStudio in P0-13)

Fault code
status word
if Bit5 = 1

CANopen Emergency Code

Meaning

Measure

4-20 F

18

0x71

0x1012

Signal loss 4 – 20 mA (> 500 ms)

  • Check whether the input current falls within the range defined in P2-30 and P2-33.
  • Check the connection cable.

AtF-01

40

0x51

0x1028

The measured stator resistance fluctuates between the phases.

The measured stator resistance of the motor is asymmetrical. Check whether:

  • the motor is connected correctly and free of faults.
  • the windings have the correct resistance and symmetry.

AtF-02

41

0x51

0x1029

The measured stator resistance is too high.

The measured stator resistance of the motor is too high. Check whether:

  • the motor is connected correctly and free of faults.
  • the power rating of the motor corresponds to the power rating of the connected inverter.

AtF-03

42

0x51

0x102A

Measured motor inductance is too low.

The measured motor inductance is too low.

Check whether the motor is connected correctly and free of faults.

AtF-04

43

0x51

0x102B

Measured motor inductance is too high.

The measured motor inductance is too high. Check whether:

  • the motor is connected correctly and free of faults.
  • the power rating of the motor corresponds to the power rating of the connected inverter.

AtF-05

44

0x51

0x102C

Timeout of inductance measurement

The measured motor parameters are not convergent. Check whether:

  • the motor is connected correctly and free of faults.
  • the power rating of the motor corresponds to the power rating of the connected inverter.

dAtA-E

19

0x62

0x1013

Internal memory error (DSP)

Contact SEW‑EURODRIVE Service.

dAtA-F

17

0x62

0x1011

Internal memory error (IO)

Contact SEW‑EURODRIVE Service.

E-triP

11

0x1A

0x100B

External error at digital input 5.

NC contact was opened.

  • Check the motor thermistor (if connected).

Enc-01

30

0x0E

0x101E

Communication error between encoder card and inverter.

The encoder feedback is activated in P6-05, and no encoder card is plugged in or the encoder card is not recognized.

ENC02

31

0x0E

0x101F

Speed error (P6-07)

The difference between the actual speed and setpoint speed is greater than the percentage value set in P6-07. This error applies only to vector control or control with encoder feedback. Set a higher value in P6-07.

If you wish to deactivate speed monitoring, set P6-07 to 100%.

Enc-03

32

0x0E

0x1020

Incorrect PPR count parameterized.

Check the parameter settings in P6-06 and P1-10.

Enc-04

33

0x0E

0x1021

Encoder channel A fault

The A track of the encoder feedback is not present. Check the wiring.

Enc-05

34

0x0E

0x1022

Encoder channel B fault

The B track of the encoder feedback is not present. Check the wiring.

Enc-06

35

0x0E

0x1023

Encoder channel A and B fault

The A and B tracks of the encoder feedback are not present. Check the wiring.

Enc-07

36

0x0E

0x1024

RS485 data channel error, HIPERFACE® data channel error

Communication error between encoder card and encoder. Check the encoder card for proper fit and contact.

Enc-08

37

0x0E

0x1025

HIPERFACE® IO communication channel error

Communication error between encoder card and inverter. Check the encoder card for proper fit and contact.

Enc-09

38

0x0E

0x1026

HIPERFACE® type is not supported.

During the use of Smart Servo Package, a wrong motor/inverter combination was used. Check whether:

  • The speed class of the CMP.. motor is 4500 min-1.
  • The nominal motor voltage equals the nominal inverter voltage.
  • A HIPERFACE® encoder is being used.

Enc-10

39

0x0E

0x1027

Trigger: KTY

KTY has been triggered or is not connected.

Er-LED

 

 

 

Display error

Contact SEW‑EURODRIVE Service.

Err-SC

 

 

 

The keypad has lost the communication connection to the inverter.

Etl-24

 

 

 

External 24 V supply.

Line voltage supply not connected. The inverter is supplied with 24 V externally.

FAULtY

 

 

 

Communication between the controller and power section is interrupted

Contact SEW‑EURODRIVE Service.

F-Ptc

21

0x1F

0x1015

Motor protection triggered

The connected motor protection sensor is defined in P2-33 (PTC, TF, TH, KTY, or PT1000), and connected to analog input 2 (terminal 10).

FAN-F

22

0x32

0x1016

Internal fan fault.

Contact SEW‑EURODRIVE Service.

FLt-dc

13

0x07

0x320D

DC link ripple too high.

Check the current supply

Ho-trP

27

0x27

0x101B

Fault during reference travel.

  • Check reference cams
  • Check the connection of the limit switches
  • Check the setting of the reference travel type and the required parameters

Inhibit

 

 

 

STO safety circuit open.

Check to see if the terminals 12 and 13 are connected correctly.

Lag-Er

28

0x2A

0x101C

Lag error

Check the following:

  • the encoder connection
  • the wiring of the encoder, motor, and line phases
  • whether the mechanical components can move freely and are not blocked.
  • Extend the ramps.
  • Set a higher P component.
  • Parameterize the speed controller again.
  • Extend the lag error tolerance.
  • Set PLC Prog Task Priority to 10 ms
  • The inverter is operated in the derating and can no longer provide the current for acceleration/constant travel.

I.t-trp

04

0x08

0x1004

Overload of inverter/motor
(l2t fault)

Make sure that:

  • The motor nameplate parameters are correctly entered in P1-07, P1-08, and P1-09.
  • In vector mode (P4-01 = 0 or 1), the motor power factor in P4-05 is correct.
  • Auto-tuning has been performed correctly.

Check whether:

  • The decimals flash (inverter overloaded), and then increase the acceleration ramp (P1-03) or decrease the motor load.
  • The cable length meets the requirements.
  • The load can move freely and there are no blockages or other mechanical faults (mechanically check the load).
  • The thermal motor protection to UL508C is activated in P4-17.
  • See also "Fault reset delay" in the case of an O-I or hO-I fault

IO DSP COMM loss

 

 

 

Communication between the controller and the power section is interrupted

Contact SEW‑EURODRIVE Service.

ML

 

 

 

Line phase failure

Input phase missing or voltage is outside the specified range

O-I

03

0x01

0x2303

Short-term overcurrent at the inverter output.

High motor overload.

Fault during stop procedure:

Check for premature brake application.

Fault during inverter enable:

Check whether:

  • The motor nameplate parameters are correctly entered in P1-07, P1-08, and P1-09.
  • In vector mode (P4-01 = 0 or 1), the motor power factor in P4-05 is correct
  • Auto-tuning has been performed correctly.
  • The load can move freely and there are no blockages or other mechanical faults (mechanically check the load).
  • A short circuit between the phases or a ground fault of a phase occurred at the motor and motor connection cable.
  • The brake is connected correctly, controlled correctly, and correctly released when the motor has a holding brake.
  • There is a dielectric breakdown on the motor between the motor phases or to the stator. Disconnect the motor cable directly at the inverter and measure using a high‑voltage meter with at least 1000 V.

Fault during operation:

Check the following:

  • Sudden overload or malfunction.
  • The cable connection between the inverter and motor.

Whether the acceleration/deceleration time is too short and requires too much power. If you cannot increase P1-03 or P1-04, use a larger inverter.

Measures:

Reduce the setting of the voltage enhancement in P1-11.

Set a longer run-up time in P1-03.

Disconnect the motor from the inverter. Enable the inverter again. If this fault occurs again, check the entire system and completely replace the inverter.

Fault reset delay (dELAy.t)

If the fault occurs again directly after the O-I or hO-I fault messages are reset, the following delay times result for repeated resetting:

  • First reset after 4 seconds
  • Second reset after 8 seconds
  • Third reset after 16 seconds
  • Fourth reset after 32 seconds
  • Further resets after 64 seconds

The delay is reset to 4 seconds if no further fault occurs within the delay time.

hO-I

15

0x01

0x230F

Hardware overcurrent fault at the inverter output (IGBT self-protection in case of overload).

O-hEAt

23

0x7C

0x4117

Ambient temperature too high.

Check if the ambient conditions are within the range specified for inverters.

OL

 

 

 

Overload

The output current is higher than the nominal motor current

O-t

8

0x0B

 

Heat sink overtemperature

The heat sink temperature can be displayed in P0-21. A history log is saved in parameter P0-38 every 30 s before a switch-off with fault. This fault message is displayed at a heat sink temperature of ≥90 °C.

Check the following:

  • The ambient temperature of the inverter.
  • The inverter cooling and housing dimensions.
  • The function of the internal cooling fan of the inverter.

Reduce the settings of the effective clock frequency in parameter P2-24 or the load on the motor/inverter.

O-torq

24

0x34

0x1018

Maximum torque limit timeout.

Check the motor load.

Set a higher value in P6-17 if necessary.

If you wish to deactivate torque monitoring, set P6-17 to 0.0 sec.

O-Volt

06

0x07

0x3206

Overvoltage in the DC link

The fault occurs if a high flywheel load or overhauling load is connected, and the excess regenerative energy is transferred back to the inverter.

If a fault occurs while stopping or during deceleration, increase the deceleration ramp time P1-04 or connect a suitable braking resistor to the inverter.

The proportional gain in P4-03 is reduced in vector mode.

In PID control mode, ensure that the ramps are active by reducing P3-11.

Additionally check if the supply voltage is within the specified range.

Information: The value of the DC bus voltage can be displayed in P0-20. A historical log is saved in parameter P0-36 at 256 ms intervals prior to a switch-off with fault.

OI-b

01

0x04

0x2301

Braking channel overcurrent,

braking resistor overload

Make sure that the connected braking resistor does not fall below the minimum value approved for the inverter (see technical data). Check the braking resistor and the cabling for possible short circuits. See also fault reset delay for O-I and hO-I faults

OL-br

02

0x04

0x1002

Braking resistor overloaded

The thermal overload protection function of the braking resistor is active (P6-19 and P6-20). The protection function has detected an overload of the braking resistor.

  • Check the values in P6-19 and P6-20.
  • Check whether the calculated working cycle in P0-56 fits the project planning of the application.
  • Make sure that the braking resistor is operated within its physical limits.
  • To reduce the regenerative energy, you can increase the deceleration ramp, for example.
  • Alternatively, use a larger braking resistor or connect an additional braking resistor in parallel. Observe the minimum braking resistance value for the inverter.

OF-01

60

0x1C

0x103C

Internal connection to option module fault.

Check if all optional fieldbus cards correspond to the same fieldbus type. Contact SEW‑EURODRIVE Service

OF-02

61

0x1C

0x103D

Option module fault

Contact SEW‑EURODRIVE Service.

 

Out-F

26

0x52

0x101A

Inverter output stage fault

  • Motor phase failure detection: One or more motor phases were disconnected at the inverter output. Check the motor cable.
  • Check the EMC-compliant wiring of any external control cables. Use shielded cables.
  • As a test, use the internal 24 V supply directly at the digital inputs to rule out faults in the signal cable.
  • As a test, use the internal 24 V supply directly at the STO inputs to rule out faults in the STO circuit.
  • The safety relay at the STO inputs must not send pulsed signals.
  • Check STO for correct wiring.
  • As a test, disconnect the temperature sensor to rule out faults in the sensor cable.
  • As a test, disconnect the motor cable from the inverter to rule out errors originating in the inverter.
  • Contact SEW‑EURODRIVE

P-LOSS

14

0x06

0x310E

Line phase failure

An input phase has been separated or interrupted at an inverter planned for a 3-phase supply.

P-dEF

10

0x09

0x100A

Factory settings have been restored.

 

Ph-Ib

 

 

 

Unequal voltage on the line phases

  • Check the device input voltage.
  • Check the values in P0-22, P0-23, P0-24.

The values may deviate by a maximum ±10%. Use an input choke if required.

Ph-SEq

45

0x51

 

Line phases swapped

The inverter requires the correct line phase sequence for controlling the internal fan. Swap any two line phases.

PS-trP

05

0xC8

0x1005

Output stage fault (IGBT self-protection in case of overload)

See O-I fault.

SC-0b5

12

1D

 

Connection between inverter and keypad interrupted.

Check if there is a connection between the inverter and keypad.

SC-F01

50

0x2B

0x1032

Modbus communication error

Check the communication settings.

SC-F02

51

0x2F

0x1033

SBus/CANopen communication error

Check the following:

  • The communication connection between the inverter and external devices.
  • The clearly assigned address per inverter in the network.

SC-F03

52

0x29

0x1034

Fieldbus module communication error (fieldbus side)

Contact SEW‑EURODRIVE Service.

SC-F04

53

0x29

0x1035

IO option card communication error

Contact SEW‑EURODRIVE Service.

SC-F05

54

0x29

0x1036

LTX module communication error

Contact SEW‑EURODRIVE Service.

SC-LoS

 

 

 

Communication between the controller and power section is interrupted

Contact SEW‑EURODRIVE Service.

SC-OBS

 

 

 

Communication failure with other devices

  • A keypad has lost the communication connection to the inverter.
  • The communication connection has been disconnected in the master-slave network.
  • Check the addresses of all inverters in the network.

SF

 

 

 

Switching frequency decreased

The PWM frequency was automatically decreased due to the heat sink temperature.

SP-Err

31

0x0E

0x101F

Speed error (P6-07)

The difference between the actual speed and setpoint speed is greater than the percentage value set in P6-07. This error applies only to vector control or control with encoder feedback. Set a higher value in P6-07.

If you wish to deactivate speed monitoring, set P6-07 to 100%.

Sto-F

29

0x73

0x101D

STO circuit fault

The safety relay must not transmit test pulses.

Check the voltage source.

STO+ at terminal 12 must be > 18 V.

StoP

 

 

 

The inverter is not enabled.

Activate the enable. Make sure that the enable is switched on after the STO for the hoist function.

th-Flt

16

0x1F

0x1010

Faulty thermistor on the heat sink.

Contact SEW‑EURODRIVE Service.

type-f

 

 

 

Parameter module and inverter are not compatible.

The parameter module used is not of type LT BP C

U-dEF

 

 

 

User settings loaded.

The parameter set saved in P6-26 is restored.

U-torq

25

0x34

0x1019

Minimum torque limit timeout (hoist).

The torque threshold has not been exceeded in time.

Adjust the time in P4-16 according to the premagnetization time (P7-12). Check the torque limit in P4-15.

U-t

09

0x75

0x4209

Undertemperature

The ambient temperature is below the specified ambient temperature range (10.2 Ambient conditions). Provide a suitable heat source.

U-Volt

07

0xC6

0x3207

DC link undervoltage

Occurs routinely when switching off the inverter.

Check the line voltage if this occurs while the inverter is running.

USr-cL

 

 

 

Parameter backup successfully deleted

The parameter set was successfully deleted using P6-26.

USr-PS

 

 

 

Parameter backup successfully completed.

The parameter set was successfully backed up using P6-26.