SEW-EURODRIVE service

If you are unable to rectify a fault, contact SEW‑EURODRIVE Service. For addresses, refer to www.sew‑eurodrive.com.

When contacting SEW‑EURODRIVE Service, always specify the following information so that our service personnel can assist you more effectively:

• Information on the nameplate (e.g. type designation, serial number, part number, product key, purchase order number)
• Brief description of the application
• Fault message on the status display
• Type of fault
• Accompanying circumstances
• Unusual events preceding the problems