User accounts
INFORMATION
The menu item is only displayed if you have the appropriate permissions. For more information on permissions, refer to chapter Roles concept and authorization concept.
The overview page shows all of the user accounts you are authorized for – either globally, regionally, or specifically for an instance or instance group.
Open the overview page by clicking the User accounts menu item.
You can filter the user accounts view. Clicking the [FILTERS] button opens a dialog box with filter options. Select Access to authenticator app lost or Inactive and confirm the selection by clicking the [APPLY] button.
The software manages user accounts via a role-based access system that allows for the differentiated control of permissions.
Each user account is assigned a unique e-mail address and a unique role. Authorized users can create new user accounts. Every new user account must be confirmed via a valid e-mail address and initial authentication. To increase security, 2-factor authentication is mandatory for the administrative roles Instance Manager, Group Manager, Subsidiary Manager, and System Administrator.
Permissions are assigned following a hierarchical model: Higher roles have extended permissions to manage user accounts at group level, instance level, or global level.
