Restoring a software license

If no activated purchased licenses are visible in the License Manager or if a missing license file is reported, it can be restored. You can restore software licenses using both MOVISUITE® and the MOVIRUN® open editor. To restore the software licenses, proceed as follows:

  • There is an active connection between MOVISUITE® or the MOVIRUN® open editor and the MOVI-C® CONTROLLER.
  • An engineering PC with Internet connection is available.
  • You have purchased one or more software licenses and received the associated license keys.
  • The software license has already been activated for the memory card of the MOVI-C® CONTROLLER used.
  • The software license is reported as missing.
  1. Establish a connection to the MOVI-C® CONTROLLER with your engineering PC.
  2. Open the License Manager. If you are using MOVISUITE®, you can access the License Manager via the context menu of the MOVI-C® CONTROLLER or via the error message. If you are using the MOVIRUN® open editor, open the "License Manager" tab.
  3. Synchronize the software licenses with the SEW-EURODRIVE license server. If you are using MOVISUITE®, click the [Synchronize with license server of SEW‑EURODRIVE] button to do so. If you are using the MOVIRUN® open editor, click the [Synchronize with Licenses on the SEW License Server] button.
    • All software licenses already activated on this memory card are reloaded by the SEW-EURODRIVE license server and are available for transfer to the MOVI-C® CONTROLLER.
  4. Transfer the software licenses to the MOVI-C® CONTROLLER. If you are using MOVISUITE®, click the [Transfer licenses to MOVI-C® CONTROLLER] button to do so. If you are using the MOVIRUN® open editor, click the [Transfer server licenses to plc] button.
  • The status of the software licenses in the License Manager is now up-to-date again.