Error 11 Temperature monitoring

Error: 11.1 (0B01hex | 2817dec)

Description: Heat sink overtemperature

 

Response: Output stage inhibit (standard)

Cause

Measure

The capacity utilization is too high. Maximum permitted heat sink temperature exceeded.

– Reduce the load.

– Reduce the PWM frequency.

– Reduce the ambient temperature.

Air circulation disrupted. Maximum permitted heat sink temperature exceeded.

– Check air circulation.

– Ensure sufficient cooling.

The fan (if installed) is defective. Maximum permitted heat sink temperature exceeded.

Contact SEW-EURODRIVE Service.

Temperature sensor defective. Maximum permitted heat sink temperature exceeded.

Contact SEW-EURODRIVE Service.

The fan (if present) is blocked or dirty.

– Remove foreign objects.

– Clean the fan.

Error: 11.2 (0B02hex | 2818dec)

Description: Heat sink utilization – pre-warning

 

Response: Warning with self reset

Cause

Measure

High thermal load on heat sink of device. The pre-warning threshold has been reached.

– Reduce the load.

– Reduce the PWM frequency.

– Reduce the ambient temperature.

Air circulation disrupted. The pre-warning threshold has been reached.

– Check air circulation.

– Ensure sufficient cooling.

The fan (if installed) is defective. The pre-warning threshold has been reached.

Contact SEW-EURODRIVE Service.

Temperature sensor defective. The pre-warning threshold has been reached.

Contact SEW-EURODRIVE Service.

Air convection is unfavorable.

Check air convection.

The fan (if present) is blocked or dirty.

– Remove foreign objects.

– Clean the fan.

Error: 11.9 (0B09hex | 2825dec)

Description: Overtemperature of signal electronics

 

Response: Output stage inhibit (standard)

Cause

Measure

Maximum permitted signal electronics temperature exceeded.

– Reduce the load.

– Reduce the ambient temperature.

Error: 11.12 (0B0Chex | 2828dec)

Description: Temperature sensor of heat sink faulty

 

Response: Output stage inhibit (standard)

Cause

Measure

Wire break at temperature sensor of heat sink.

Contact SEW-EURODRIVE Service.

Short circuit at temperature sensor of motor.

Contact SEW-EURODRIVE Service.

Error: 11.13 (0B0Dhex | 2829dec)

Description: Temperature sensor of signal electronics faulty

 

Response: Output stage inhibit (standard)

Cause

Measure

Wire break at temperature sensor of signal electronics.

Contact SEW-EURODRIVE Service.

Short circuit at temperature sensor of signal electronics.

Contact SEW-EURODRIVE Service.

Error: 11.14 (0B0Ehex | 2830dec)

Description: External temperature sensor faulty

 

Response: Warning

Cause

Measure

Wire break detected at external temperature sensor.

Check the wiring of the external temperature sensor.

Short circuit on external temperature sensor.

Check the wiring of the external temperature sensor.