Fault 25 Parameter memory monitoring

Fault: 25.1 (1901hex \| 6401dec) Description: Timeout warning
	Response: Warning with self reset
Cause	Measure
Access to memory (read/write) takes longer than expected.	No action required. As soon as the memory access is complete, the warning is reset automatically.

Fault: 25.1 (1901hex | 6401dec)

Description: Timeout warning

Response: Warning with self reset

Cause

Measure

Access to memory (read/write) takes longer than expected.

No action required. As soon as the memory access is complete, the warning is reset automatically.

Fault: 25.2 (1902hex \| 6402dec) Description: Non-volatile memory system — runtime error
	Response: Output stage inhibit System state: Fault acknowledgement with CPU reset
Cause	Measure
Runtime error in non-volatile memory system.	– Switch the device off and on again. – Restore the delivery state. Note that doing so will reset all data in the non-volatile memory to the value at delivery. – If the error occurs repeatedly, replace the device/storage module. Contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW-EURODRIVE Service for more information

Fault: 25.2 (1902hex | 6402dec)

Description: Non-volatile memory system — runtime error

Response: Output stage inhibit

System state: Fault acknowledgement with CPU reset

Cause

Measure

Runtime error in non-volatile memory system.

– Switch the device off and on again.

– Restore the delivery state. Note that doing so will reset all data in the non-volatile memory to the value at delivery.

– If the error occurs repeatedly, replace the device/storage module. Contact SEW-EURODRIVE Service.

– Perform basic initialization. Contact SEW-EURODRIVE Service for more information

Fault: 25.6 (1906hex \| 6406dec) Description: Incompatible device configuration
	Response: Output stage inhibit
	Cause	Measure
	The data set of another device was copied in the device, which differs in device family, power or voltage from the current device.	– Acknowledge error with a manual error reset. To do this, select the "With parameter set acceptance" setting in the "Manual fault reset" parameter under [Diagnostics] > [Status] > [Fault status]. – Restore the delivery state. Note that this resets all data in the non-volatile memory to the value at delivery.
	The replaceable memory module of another device that differs from the current device with regard to the device family, power, voltage or design, for example, has been inserted in the device.	– Insert a suitable memory module. – Acknowledge the error with a manual fault reset. To do this, select the "With parameter set acceptance" setting in the "Manual fault reset" parameter under [Diagnostics] > [Status] > [Fault status]. – Restore the delivery state. Note that this resets all data in the non-volatile memory to the value at delivery. – Perform basic initialization. Contact SEW-EURODRIVE Service for more information.
	The power section has been replaced and differs in its power rating and voltage from the original power section.	– Insert a suitable power unit. – Acknowledge the error with a manual fault reset. To do this, select the "With parameter set acceptance" setting in the "Manual fault reset" parameter under [Diagnostics] > [Status] > [Fault status]. – Restore the delivery state. Note that this will reset all data in the non-volatile memory to the value at delivery.
	Subcomponent defective.	Contact SEW EURODRIVE Service.

Fault: 25.7 (1907hex \| 6407dec) Description: Non-volatile memory system – initialization error
	Response: Output stage inhibit
Cause	Measure
Initializing non-volatile memory system failed.	– Switch the device off and on again. – Restore the delivery state. Note that doing so will reset all data in the non-volatile memory to the value at delivery. – If the error occurs repeatedly, contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW-EURODRIVE Service for more information.

Fault: 25.7 (1907hex | 6407dec)

Description: Non-volatile memory system – initialization error

Response: Output stage inhibit

Cause

Measure

Initializing non-volatile memory system failed.

– Switch the device off and on again.

– Restore the delivery state. Note that doing so will reset all data in the non-volatile memory to the value at delivery.

– If the error occurs repeatedly, contact SEW-EURODRIVE Service.

– Perform basic initialization. Contact SEW-EURODRIVE Service for more information.

Fault: 25.10 (190Ahex \| 6410dec) Description: Power section configuration data – version conflict
	Response: Output stage inhibit
Cause	Measure
Wrong version of configuration data of power section.	Contact SEW-EURODRIVE Service.

Fault: 25.10 (190Ahex | 6410dec)

Description: Power section configuration data – version conflict

Response: Output stage inhibit

Cause

Measure

Wrong version of configuration data of power section.

Contact SEW-EURODRIVE Service.

Fault: 25.12 (190Chex \| 6412dec) Description: Power section configuration data – CRC error
	Response: Output stage inhibit
Cause	Measure
Faulty configuration data of power section.	Contact SEW-EURODRIVE Service.

Fault: 25.12 (190Chex | 6412dec)

Description: Power section configuration data – CRC error

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of power section.

Contact SEW-EURODRIVE Service.

Fault: 25.13 (190Dhex \| 6413dec) Description: Control electronics configuration data – CRC error
	Response: Output stage inhibit
Cause	Measure
Faulty configuration data of control electronics.	Contact SEW-EURODRIVE Service.

Fault: 25.13 (190Dhex | 6413dec)

Description: Control electronics configuration data – CRC error

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of control electronics.

Contact SEW-EURODRIVE Service.

Fault: 25.14 (190Ehex \| 6414dec) Description: Calibration data of power section – version conflict
	Response: Output stage inhibit
Cause	Measure
Wrong version of calibration data of power section.	Contact SEW-EURODRIVE Service.

Fault: 25.14 (190Ehex | 6414dec)

Description: Calibration data of power section – version conflict

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of power section.

Contact SEW-EURODRIVE Service.

Fault: 25.15 (190Fhex \| 6415dec) Description: Calibration data of control electronics – version conflict
	Response: Output stage inhibit
Cause	Measure
Wrong version of calibration data of control electronics.	Contact SEW-EURODRIVE Service.

Fault: 25.15 (190Fhex | 6415dec)

Description: Calibration data of control electronics – version conflict

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of control electronics.

Contact SEW-EURODRIVE Service.

Fault: 25.16 (1910hex \| 6416dec) Description: Calibration data of power section – CRC error
	Response: Output stage inhibit
Cause	Measure
Faulty calibration data of power section.	Contact SEW-EURODRIVE Service.

Fault: 25.16 (1910hex | 6416dec)

Description: Calibration data of power section – CRC error

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of power section.

Contact SEW-EURODRIVE Service.

Fault: 25.17 (1911hex \| 6417dec) Description: Calibration data of control electronics – CRC error
	Response: Output stage inhibit
Cause	Measure
Faulty calibration data of control electronics.	Contact SEW-EURODRIVE Service.

Fault: 25.17 (1911hex | 6417dec)

Description: Calibration data of control electronics – CRC error

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of control electronics.

Contact SEW-EURODRIVE Service.

Fault: 25.18 (1912hex \| 6418dec) Description: QA data power section – CRC error
	Response: Warning
Cause	Measure
Faulty quality assurance data of power section.	Contact SEW-EURODRIVE Service.

Fault: 25.18 (1912hex | 6418dec)

Description: QA data power section – CRC error

Response: Warning

Cause

Measure

Faulty quality assurance data of power section.

Contact SEW-EURODRIVE Service.

Fault: 25.19 (1913hex \| 6419dec) Description: QA data control electronics – CRC error
	Response: Warning
Cause	Measure
Faulty quality assurance data of control electronics.	Contact SEW-EURODRIVE Service.

Fault: 25.19 (1913hex | 6419dec)

Description: QA data control electronics – CRC error

Response: Warning

Cause

Measure

Faulty quality assurance data of control electronics.

Contact SEW-EURODRIVE Service.

Fault: 25.20 (1914hex \| 6420dec) Description: Basic memory – initialization error
	Response: Output stage inhibit
Cause	Measure
Initialization of basic device memory failed.	Contact SEW-EURODRIVE Service.

Fault: 25.20 (1914hex | 6420dec)

Description: Basic memory – initialization error

Response: Output stage inhibit

Cause

Measure

Initialization of basic device memory failed.

Contact SEW-EURODRIVE Service.

Fault: 25.21 (1915hex \| 6421dec) Description: Basic unit memory – runtime error
	Response: Emergency stop + output stage inhibit
Cause	Measure
Runtime error detected in the basic device memory.	Contact SEW-EURODRIVE Service.

Fault: 25.21 (1915hex | 6421dec)

Description: Basic unit memory – runtime error

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in the basic device memory.

Contact SEW-EURODRIVE Service.

Fault: 25.30 (191Ehex \| 6430dec) Description: Replaceable memory module – initialization error
	Response: Output stage inhibit
	Cause	Measure
	The formatting of the replaceable memory module does not match.	– Switch the device off and on again. – Restore the delivery state. Note that doing so will reset all data on the replaceable memory module to the values at delivery.
	Initialization of replaceable memory module failed after restoring delivery state.	– Contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW-EURODRIVE Service for this purpose.

Fault: 25.31 (191Fhex \| 6431dec) Description: Replaceable memory module – runtime error
	Response: Emergency stop + output stage inhibit
Cause	Measure
Runtime error detected in replaceable memory module.	– Insert a new memory module and perform startup again. – If the error occurs repeatedly, contact SEW-EURODRIVE Service.

Fault: 25.31 (191Fhex | 6431dec)

Description: Replaceable memory module – runtime error

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in replaceable memory module.

– Insert a new memory module and perform startup again.

– If the error occurs repeatedly, contact SEW-EURODRIVE Service.

Fault: 25.32 (1920hex \| 6432dec) Description: Incompatible replaceable memory module
	Response: Output stage inhibit System state: Fault acknowledgement with CPU reset
Cause	Measure
The replaceable memory module is not compatible with the device.	Replace the memory module.

Fault: 25.32 (1920hex | 6432dec)

Description: Incompatible replaceable memory module

Response: Output stage inhibit

System state: Fault acknowledgement with CPU reset

Cause

Measure

The replaceable memory module is not compatible with the device.

Replace the memory module.

Fault: 25.33 (1921hex \| 6433dec) Description: Replaceable memory module – incompatible device category
	Response: Output stage inhibit
Cause	Measure
The replaceable memory module is formatted but contains data from a device of another device category. The data is not compatible and cannot be used.	– Replace the memory module. – Restore the delivery state. Note that doing so will reset all data on the replaceable memory module to the values at delivery.

Fault: 25.33 (1921hex | 6433dec)

Description: Replaceable memory module – incompatible device category

Response: Output stage inhibit

Cause

Measure

The replaceable memory module is formatted but contains data from a device of another device category. The data is not compatible and cannot be used.

– Replace the memory module.

– Restore the delivery state. Note that doing so will reset all data on the replaceable memory module to the values at delivery.

Fault: 25.50 (1932hex \| 6450dec) Description: Replaceable memory module of safety option – runtime error
	Response: Output stage inhibit System state: Fault acknowledgement with CPU reset
Cause	Measure
Runtime error detected in the replaceable memory module of the safety option.	Contact SEW-EURODRIVE Service.

Fault: 25.50 (1932hex | 6450dec)

Description: Replaceable memory module of safety option – runtime error

Response: Output stage inhibit

System state: Fault acknowledgement with CPU reset

Cause

Measure

Runtime error detected in the replaceable memory module of the safety option.

Contact SEW-EURODRIVE Service.

Fault: 25.51 (1933hex \| 6451dec) Description: Replaceable memory module of safety option – initialization error
	Response: Warning
Cause	Measure
Initialization of the replaceable memory module of the safety option failed.	Contact SEW-EURODRIVE Service.

Fault: 25.51 (1933hex | 6451dec)

Description: Replaceable memory module of safety option – initialization error

Response: Warning

Cause

Measure

Initialization of the replaceable memory module of the safety option failed.

Contact SEW-EURODRIVE Service.

Fault: 25.61 (193Dhex \| 6461dec) Description: Restore point – error
	Response: Emergency stop + output stage inhibit
Cause	Measure
Failed to create restore point.	Create the restore point again.

Fault: 25.61 (193Dhex | 6461dec)

Description: Restore point – error

Response: Emergency stop + output stage inhibit

Cause

Measure

Failed to create restore point.

Create the restore point again.

Fault: 25.70 (1946hex \| 6470dec) Description: Incompatible card configuration
	Response: Emergency stop + output stage inhibit
Cause	Measure
The current configuration of the cards does not correspond with the configuration stored at startup A card has been removed, for example, that was still present at startup.	– Restore the original configuration of the cards. – Acknowledge the fault with a manual fault reset. To do so, go to [Diagnostics] > [Status] > [Fault status] and select the setting "With parameter set acceptance" in the "Manual fault reset" parameter.

Fault: 25.70 (1946hex | 6470dec)

Description: Incompatible card configuration

Response: Emergency stop + output stage inhibit

Cause

Measure

The current configuration of the cards does not correspond with the configuration stored at startup A card has been removed, for example, that was still present at startup.

– Restore the original configuration of the cards.

– Acknowledge the fault with a manual fault reset. To do so, go to [Diagnostics] > [Status] > [Fault status] and select the setting "With parameter set acceptance" in the "Manual fault reset" parameter.