Fault 18 Software error
Subfault: 18.1 Description: Motor management | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
Error detected at motor management interface. | – Switch the device off and on again. – Contact SEW‑EURODRIVE Service if the fault persists. | |
Subfault: 18.3 Description: Task system warning | ||
|---|---|---|
| Response: Warning + line contactor unchanged + module bus response "Warning" | |
Cause | Measure | |
Error while processing internal task system. This may be a timeout for cyclical tasks, for example. | – Acknowledge the warning. – Contact SEW‑EURODRIVE Service if the warning occurs regularly. | |
Subfault: 18.4 Description: Task system | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
Error detected while processing internal task system. This may be a timeout for cyclical tasks, for example. | – Switch the device off and on again. – Contact SEW‑EURODRIVE Service if the fault persists. | |
Subfault: 18.7 Description: Fatal error | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
Fatal software error. | – Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Subfault: 18.8 Description: Invalid fault code | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" | |
Cause | Measure | |
Invalid fault code requested. | – Switch the device off and on again. – Contact SEW‑EURODRIVE Service if the fault persists. | |
Subfault: 18.9 Description: Internal software error | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Error acknowledgment with CPU reset | |
Cause | Measure | |
The software reports an unexpected event. | – Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Subfault: 18.10 Description: Watchdog | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" | |
Cause | Measure | |
Software no longer operates within intended cycle time. | – Switch the device off and on again. – Contact SEW‑EURODRIVE Service if the fault persists. | |
Subfault: 18.12 Description: Configuration data | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Error acknowledgment with CPU reset | |
Cause | Measure | |
Configuration data not plausible or cannot be interpreted by active firmware version. | Update the firmware or load valid configuration data. | |
Subfault: 18.13 Description: Calibration data | ||
|---|---|---|
| Response: Output stage inhibit + open line contactor + module bus response "Critical" System state: Error acknowledgment with CPU reset | |
Cause | Measure | |
Calibration data not plausible. | Load valid calibration data. | |
