Documentation in Online Support

  1. Follow these steps:

You will then see the following screen:

[1]

"Documentation" tab

[3]

Search field

[2]

Create documentation package

  1. In the search field [3], enter a document number, a type designation, a serial number, or the number of a quotation or an order confirmation and click [Find]. A different window opens depending on what you have entered in the search field:
    • Entering a document number, type designation, or serial number: The documentation selection window opens.
    • Entering a quotation or order confirmation number: If you are authorized, all the items of the transaction are listed. You must be logged in to use this operation. Select the required item. Click [Next]. A window opens for selecting and downloading the required data and documents.

[4]

Selection of documentation types and languages

[6]

Download and forward documents

[5]

Select documents

  1. In the "Settings" area [4], you can adapt the documentation types and languages to your needs. The gear icon provides a complete list of all documentation types and languages. If you are logged in, you can permanently save your documentation settings here.
  2. Select the required documentation [5]. Download the documentation as a ZIP file or forward it to an e-mail address [6].

You can also download or forward documents individually, or order documents in printed form free of charge (in selected countries only). Selected documentation is also available as an HTML/online version .