Electronics Service by SEW‑EURODRIVE

If you are unable to rectify a fault, contact SEW‑EURODRIVE Service. For the addresses, refer to www.sew-eurodrive.com.

When contacting SEW‑EURODRIVE Service, always specify the following information so that our service personnel can assist you more effectively:

• Information on the device type on the nameplate (e.g. type designation, serial number, part number, product key, purchase order number)
• Brief description of the application
• Fault message on the status display
• Nature of the fault
• Accompanying circumstances
• Any unusual events preceding the problem