Fault 67 Safe communication

Cause

Measure

Fault detected in the communication network of SEW-EURODRIVE. Safe communication nodes not configured correctly.

– Make sure that the same safety protocol has been set in fieldbus master and fieldbus slave.

– Make sure that the communication channel between fieldbus master and fieldbus slave has been configured correctly.

Cause

Measure

Safety protocol signaled system error.

– Acknowledge the fault.

– Restart safe communication.

– If the fault occurs again, switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Safety protocol signaled warning.

– Acknowledge the warning.

– Restart safe communication.

– If the warning occurs again, switch the device off and on again.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Configured process data lengths of safety protocol in fieldbus master do not match expected lengths.

– Check the configuration of the communication parameters of the safety card.

– Acknowledge the warning.

– Restart safe communication.

– If the warning occurs again, switch the device off and on again.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Error in configuration of safety protocol.

– Check the configuration of the communication parameters of the safety card.

– Acknowledge the warning.

– Restart safe communication.

– If the warning occurs again, switch the device off and on again.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Cyclic data exchange error.

– Acknowledge the warning.

– Restart safe communication.

– If the warning occurs again, switch the device off and on again.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Communication partner version not supported.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW-EURODRIVE Service.

Cause

Measure

Incompatibility error/software error in one of the communication partners even with correct telegram CRC.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Cause

Measure

Safety protocol signaled timeout.

– Make sure that the communication path is not interrupted (cables, voltages, load).

– Make sure that the communication channel between fieldbus master and fieldbus slave has been configured correctly.

– Make sure that the monitoring times set in the fieldbus master are not too short.

Cause

Measure

F-profile variant needs more data than has been received.

– Check the parameterization of the safety controller.

– Make sure that the correct F-module of the device description file (GSDML file) has been assigned to the corresponding slot of the hardware configuration.

Cause

Measure

A fault was detected when restarting the CIP Safety™ communication. Process aborted. The existing data is retained.

– Check parameterization.

– Acknowledge the fault.

– Repeat the process.

Cause

Measure

Safety protocol signaled receipt of zero telegram or connection not established correctly.

– Acknowledge the message.

– If the message occurs again, check the communication channel.

Cause

Measure

The user has activated the CIP Safety™ protocol.

For information only.

Cause

Measure

CIP Safety™ triggered a restart.

For information only.

Cause

Measure

Error in safety stack control (SSC) process.

For information only.

Cause

Measure

Error in SCE in safety open sequence in content of receive data or in transmission of response data.

For information only.

Cause

Measure

Error in SCE in safety close sequence in content of receive data or in transmission of response data.

For information only.

Cause

Measure

Error in SCE while receiving or transmitting an explicit message.

For information only.

Cause

Measure

Fault detected in the safety supervisor object (SSO):

– in the communication connection to the fieldbus card

– in the safety open process

– in the Propos Apply TUNID service

For information only.

Cause

Measure

Error in the Safety Validator Object (SVO) in the content of the I/O data received message.

For information only.

Cause

Measure

Fault in the safety validator client object (SVC). The TCOO message was received with incorrect ping status.

For information only.

Cause

Measure

Error in safety validator client object (SVC) while checking received TCOO message.

For information only.

Cause

Measure

Error in safety validator server object (SVS) while checking received message.

For information only.

Cause

Measure

Error in safety validator server object (SVS) while checking received message.

For information only.

Cause

Measure

Error analyzing CIP connection path EPATH.

For information only.

Cause

Measure

Error detected in connection configuration object (CCO).

For information only.

Cause

Measure

Fault in the SAPL Store KeyMem Data process. Process aborted. The existing data is retained.

For information only.

Cause

Measure

Fault detected in the SAPL Reset Ownership process via MOVISUITE®. Process aborted. The existing data is retained.

For information only.

Cause

Measure

Error checking the target unique network identifier (TUNID).

– Make sure that the IP address in the originator and the target is identical.

– Make sure that the SNN in the originator and the target is identical.

Cause

Measure

Error checking safety configuration identifier (SCID).

Check the configuration of the following SCID values:

– Combination of the values of the safety configuration CRC (SCCRC) and the safety configuration

– Timestamp (SCTS)

Cause

Measure

Error in the electronic key.

Check the configuration of the target electronic key in the engineering tool of the controller.

Cause

Measure

Safety protocol signaled timeout.

– Make sure that the communication path was not interrupted (cables, voltages, load).

– Make sure that the communication channel between originator and target has been configured correctly.

– Make sure that the monitoring times set in the originator are not too low.