Fault 25 Parameter memory monitoring

Error: 25.1 (1901hex | 6401dec)

Description: Timeout warning

 

Response: Warning with self-reset

Cause

Measure

Access to memory (read/write) takes longer than expected.

No measure required. The fault will be reset automatically after completed memory access.

Error: 25.2 (1902hex | 6402dec)

Description: Non-volatile memory system — runtime error

 

Response: Warning

System state: Fault acknowledgement with CPU reset

Cause

Measure

Runtime error in non-volatile memory system.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the error occurs repeatedly, replace the device/memory module. Contact
SEW-EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose.

Error: 25.6 (1906hex | 6406dec)

Description: Incompatible device configuration

 

Response: Warning

Cause

Measure

The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

The replaceable memory module of another device that differs from the current device with regard to the device family, power, voltage, or design, for example, has been inserted in the device.

– Insert the correct memory module.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose.

The power section has been replaced and differs in its power rating and voltage from the original power section.

– Insert the correct power section.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

Subcomponent defective.

Contact SEW EURODRIVE Service.

Error: 25.7 (1907hex | 6407dec)

Description: Non-volatile memory system – initialization error

 

Response: Warning

Cause

Measure

Initializing non-volatile memory system failed.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the error occurs repeatedly, contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose.

Error: 25.20 (1914hex | 6420dec)

Description: Basic device memory – initialization error

 

Response: Warning

Cause

Measure

Initialization of basic device memory failed.

Contact SEW-EURODRIVE Service.

Error: 25.21 (1915hex | 6421dec)

Description: Basic device memory – runtime error

 

Response: Warning

Cause

Measure

Runtime error detected in the basic device memory.

Contact SEW-EURODRIVE Service.

Error: 25.50 (1932hex | 6450dec)

Description: Replaceable memory module of safety option – runtime error

 

Response: Warning

System state: Fault acknowledgement with CPU reset

Cause

Measure

Runtime error detected in the replaceable memory module of the safety option.

Contact SEW-EURODRIVE Service.

Error: 25.61 (193Dhex | 6461dec)

Description: Restore point – error

 

Response: Warning

Cause

Measure

Failed to create restore point.

Create the restore point again.