Fault 66 Faults and messages of MOVISAFE^® CS..A

Response: FS – warning

Cause

Measure

Data storage problem detected during firmware update.

If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

The firmware could not be confirmed.

– Confirm the firmware signature again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 00 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 00.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 01 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 01.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 02 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 02.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 03 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 03.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 04 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 04.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 05 is defective. Signal contact 1 deviates from the setpoint.

Check the external switching element at F-DO 05.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 00 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 00.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 01 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 01.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 02 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 02.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 03 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 03.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 04 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 04.

Response: FS – warning

Cause

Measure

The external switching element at F-DO 05 is defective. Signal contact 2 deviates from the setpoint.

Check the external switching element at F-DO 05.

Response: FS – warning

Cause

Measure

Permanent acknowledgment signal detected.

Check the wiring.

Response: FS – warning

Cause

Measure

Permanent F-DI unlatching signal detected.

Make sure the F-DI unlatching signal is not present permanently.

Response: FS – system fault

Cause

Measure

Safety key defective, incompatible, or not connected to the safety card.

– Make sure that the safety key is inserted.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Fault while reading or writing data set on safety key.

Transfer the parameterization to the safety card again using the Assist CS.. tool.

Response: FS – warning

Cause

Measure

Warning/fault signaled while storing data.

– Perform basic initialization on device.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – critical fault

Cause

Measure

Values of data storage do not match expected values.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – critical fault

Cause

Measure

Hardware defective.

Replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Faulty application parameters read from data memory.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – system fault

Cause

Measure

Faulty data read from safety key.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – system fault

Cause

Measure

Fault detected while saving application parameters.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – system fault

Cause

Measure

Fault detected while saving key to safety key.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – system fault

Cause

Measure

Fault detected while saving F-slave configuration to safety key.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – system fault

Cause

Measure

Faulty F-slave configuration data read from safety key.

Transfer the F-slave configuration to the safety card again using the Assist CS.. tool.

Response: FS – critical fault

Cause

Measure

Access to data memory not possible.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Scope of software parameters has changed after an update and may no longer be compatible with parameterization in non-volatile data memory.

– Reset the device to the delivery state.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Basic device not compatible with safety card.

If the fault occurs repeatedly, replace the basic device and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Scope of software parameters has changed after an update and is no longer compatible with parameterization in non-volatile data memory.

– Perform a basic initialization of the safety card.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Parameter set restored using non-safe communication.

Acknowledge the fault.

Response: FS – system fault

Cause

Measure

Safety card reset to delivery state.

Acknowledge the fault.

Response: FS – system fault

Cause

Measure

Incompatible device version or device variant written to safety key.

Transfer the data set to the safety card again using the Assist CS.. tool.

Response: FS – warning

Cause

Measure

Only basic devices from version 4 support the use of Safety over EtherCAT®.

Disable the function or update the basic device.

Response: FS – warning

Cause

Measure

Only basic devices from version 7 support the use of CIP Safety™.

Disable the function or update the basic device.

Response: FS – warning

Cause

Measure

Only basic devices from version 4.1 support the use of Safety over EtherCAT® with SYSTEM profile.

Disable the function or update the basic device.

Response: FS – warning

Cause

Measure

Only basic devices from version 4 support the use of the limiting function.

Disable limiting or update the basic device.

Response: FS – warning

Cause

Measure

Only basic devices from version 6 support the use of configurable ramp times in the brake test.

Set the ramp duration to 0 or update the basic device.

Response: FS – warning

Cause

Measure

Encoder has signaled a warning.

To evaluate the internal fault code, contact SEW-EURODRIVE Service.

Response: FS – warning

Cause

Measure

The safe MOVILINK® DDI encoder can only be used with a later version of the basic device.

Update basic device.

Response: FS – warning

Cause

Measure

SREF direct referencing must not be deactivated during execution.

Check process of control program. If necessary, optimize control program.

Response: FS – warning

Cause

Measure

During SREF direct referencing, the movement must not be greater than the configured position hysteresis.

– Check the application for idle state. If necessary, optimize the controller.

– Check the parameterization of the safety card (position hysteresis) and adjust if necessary.

Response: FS – warning

Cause

Measure

Reference switch quit in the wrong direction during SREF reference travel.

– Check the direction of rotation of the motor when reference travel is active and adjust if necessary.

– Check the parameterization of the safety card (direction of movement of reference travel) and adjust if necessary.

Response: FS – warning

Cause

Measure

Maximum speed exceeded during SREF reference travel.

– Check the maximum speed of the application while reference travel is active and adjust if necessary.

– Check the parameterization of the safety card (maximum speed of reference travel) and adjust if necessary.

Response: FS – warning

Cause

Measure

Fault detected during SREF reference travel due to wrong reference switch signal.

– Repeat the reference travel.

– Check the cabling of the reference switch and adjust if necessary.

Response: FS – warning

Cause

Measure

Fault detected during SREF reference travel due to wrong reference switch signal.

– Repeat the reference travel.

– Check the cabling of the reference switch and adjust if necessary.

Response: FS – input fault

Cause

Measure

Parameterized maximum cam discrepancy with 2-channel evaluation of reference switch signals was exceeded.

– Check the 2-channel reference switch.

– Check the parameterization of the safety card and increase the cam discrepancy if necessary.

Response: FS – warning

Cause

Measure

No trigger signal detected within 60 seconds from activation of SREF direct referencing.

Activate SREF direct referencing again and execute within 60 seconds.

Response: FS – warning

Cause

Measure

Although the status of SREF reference travel is inactive, a cam was detected after completed reference travel.

– Deactivate SREF reference travel.

– Check the referencing process.

Response: FS – warning

Cause

Measure

The process data bit "cam slip adjustment" changed the state at a position where no slip adjustment cam was configured.

– Check the parameterization of the slip adjustment.

– Check the generation of process data in the controller.

Response: FS – warning

Cause

Measure

Parameterized distance exceeded without having performed slip adjustment or referencing.

– Allow slip adjustment cams to be passed over more frequently.

– Parameterize a longer distance.

Response: FS – warning

Cause

Measure

Saving not successful.

– Switch the device off and on again. Repeat the process.

– If the fault occurs repeatedly, replace the safety option and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Too many parameters have a specific delivery value that deviates from the default value.

Reduce the number of parameters that deviate from the default value.

Response: FS – warning

Cause

Measure

Fault while resetting pairing.

Repeat the process.

Response: FS – warning

Cause

Measure

The current configuration was changed without having performed another validation after the change.

Perform a validation.

Response: FS – data fault internal memory

Cause

Measure

Corrupt safety-relevant data detected in volatile memory of safety option.

– Acknowledge the fault.

– If the fault occurs repeatedly, replace the safety option and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

The maximum service life of the safe MOVILINK® DDI encoder has been reached.

– Replace motor encoder.

– For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Fault detected when writing firmware signature to safe MOVILINK® DDI encoder.

– Execute function again.

– For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Two SREF functions activated at the same time.

Perform a new referencing process.

Response: FS – system fault

Cause

Measure

Acknowledgment is required after restart.

Acknowledge the fault.

Response: FS – system fault

Cause

Measure

Unacknowledged fault detected during transition to "operation" system state.

Rectify and acknowledge the fault.

Response: FS – system fault

Cause

Measure

Fault detected when saving referencing data to internal NV memory.

– Acknowledge the fault.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

External watchdog has tripped.

– Acknowledge the fault.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Fault detected during external watchdog diagnostics.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Referencing data is corrupt.

Perform a new referencing process.

Response: FS – system fault

Cause

Measure

Fault detected while saving referencing data to safety key.

– Perform a new referencing process.

– If the fault occurs repeatedly, replace the safety key. For further support, contact SEW‑EURODRIVE Service.

Response: FS – warning

Cause

Measure

Referencing not yet performed or referencing data not compatible.

Perform a new referencing process.

Response: FS – warning

Cause

Measure

Referencing data inconsistent.

Perform a new referencing process.

Response: FS – system fault

Cause

Measure

Fault detected when reading referencing data.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Response: FS – message

Cause

Measure

Power-on signal set.

For information only.

Response: FS – message

Cause

Measure

All fault messages that can be acknowledged are reset.

For information only.

Response: FS – message

Cause

Measure

Encoder has issued a message.

To evaluate the internal fault code, contact SEW-EURODRIVE Service.

Response: FS – log

Cause

Measure

Encoder has set a log entry.

To evaluate the internal fault code, contact SEW-EURODRIVE Service.

Response: FS – system fault

Cause

Measure

Encoder has detected a system fault.

To evaluate the internal fault code, contact SEW-EURODRIVE Service.

Response: FS – message

Cause

Measure

Overflow (data loss) detected in fault history.

For information only.

Response: FS – message

Cause

Measure

Muting has been activated.

For information only.

Response: FS – message

Cause

Measure

Production data invalid in one of the two data sets. Repair started.

For information only.

Response: FS – message

Cause

Measure

Start inhibit has been activated by one of the following actions:

– Switching on the device

– Ending emergency mode

– Parameterization in the event of a limit value violation

– Parameterization during active brake test

Acknowledge fault or activate muting.

Response: FS – message

Cause

Measure

Faulty data (signature) read from data memory. Data corrected.

For information only.

Response: FS – log

Cause

Measure

New signatures transferred to safety card and firmware update started.

For information only.

Response: FS – log

Cause

Measure

The saved signatures do not match.

Enter the signatures again.

Response: FS – message

Cause

Measure

Failed to read master password from data memory.

For information only.

Response: FS – log

Cause

Measure

The parameter set has been restored.

For information only.

Response: FS – log

Cause

Measure

The delivery state has been restored.

For information only.

Response: FS – log

Cause

Measure

Parameters have been set.

For information only.

Response: FS – log

Cause

Measure

The report has been created.

For information only.

Response: FS – log

Cause

Measure

Acceptance confirmed.

For information only.

Response: FS – message

Cause

Measure

Safety key accepted as the sole data source.

For information only.

Response: FS – log

Cause

Measure

Direct referencing finished.

For information only.

Response: FS – log

Cause

Measure

Validation has been withdrawn.

For information only.

Response: FS – log

Cause

Measure

The specific delivery data set is corrupt.

Write the delivery data set again.

Response: FS – log

Cause

Measure

Pairing of safe MOVILINK® DDI encoder requested via Assist CS.. tool.

For information only.

Response: FS – log

Cause

Measure

Resetting the safe MOVILINK® DDI encoder to delivery state requested via Assist CS.. tool.

For information only.

Response: FS – log

Cause

Measure

Corrupt data was found in the application configuration and reset to default values. Further fault messages may therefore occur during parameter checking.

Configuration via the Assist CS.. tool transfer again.