Fault 20 Device monitoring

Fault: 20.3 (1403hex \| 5123dec) Description: Safety card undervoltage DC 24 V
	Response: FS – system fault
Cause	Measure
Undervoltage of DC 24 V supply voltage detected.	– Check the DC 24 V supply voltage. – Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.3 (1403hex | 5123dec)

Description: Safety card undervoltage DC 24 V

Response: FS – system fault

Cause

Measure

Undervoltage of DC 24 V supply voltage detected.

– Check the DC 24 V supply voltage.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.4 (1404hex \| 5124dec) Description: Safety card overvoltage DC 24 V
	Response: FS – system fault
Cause	Measure
Overvoltage of DC 24 V supply voltage detected.	– Check the DC 24 V supply voltage. – Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.4 (1404hex | 5124dec)

Description: Safety card overvoltage DC 24 V

Response: FS – system fault

Cause

Measure

Overvoltage of DC 24 V supply voltage detected.

– Check the DC 24 V supply voltage.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.5 (1405hex \| 5125dec) Description: Safety card overvoltage protection DC 24 V
	Response: FS – system fault
Cause	Measure
Fault in overvoltage protection circuit.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.5 (1405hex | 5125dec)

Description: Safety card overvoltage protection DC 24 V

Response: FS – system fault

Cause

Measure

Fault in overvoltage protection circuit.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.6 (1406hex \| 5126dec) Description: Safety card short-circuit protection DC 24 V
	Response: FS – system fault
Cause	Measure
Fault in short-circuit protection circuit.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.6 (1406hex | 5126dec)

Description: Safety card short-circuit protection DC 24 V

Response: FS – system fault

Cause

Measure

Fault in short-circuit protection circuit.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.12 (140Chex \| 5132dec) Description: Safety card temperature fault
	Response: FS – system fault
Cause	Measure
Measured temperature outside specified range of values.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.12 (140Chex | 5132dec)

Description: Safety card temperature fault

Response: FS – system fault

Cause

Measure

Measured temperature outside specified range of values.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.13 (140Dhex \| 5133dec) Description: Safety card undervoltage DC 3.3 V
	Response: FS – system fault
Cause	Measure
Undervoltage of DC 3.3 V supply voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.13 (140Dhex | 5133dec)

Description: Safety card undervoltage DC 3.3 V

Response: FS – system fault

Cause

Measure

Undervoltage of DC 3.3 V supply voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.14 (140Ehex \| 5134dec) Description: Safety card overvoltage DC 3.3 V
	Response: FS – system fault
Cause	Measure
Overvoltage of DC 3.3 V supply voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.14 (140Ehex | 5134dec)

Description: Safety card overvoltage DC 3.3 V

Response: FS – system fault

Cause

Measure

Overvoltage of DC 3.3 V supply voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.15 (140Fhex \| 5135dec) Description: Safety card DC 12 V encoder supply voltage
	Response: FS – encoder fault
Cause	Measure
Upper or lower limit value of DC 12 V encoder supply voltage exceeded.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.15 (140Fhex | 5135dec)

Description: Safety card DC 12 V encoder supply voltage

Response: FS – encoder fault

Cause

Measure

Upper or lower limit value of DC 12 V encoder supply voltage exceeded.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.16 (1410hex \| 5136dec) Description: Safety card DC 24 V encoder supply voltage
	Response: FS – encoder fault
Cause	Measure
Upper or lower limit value of DC 24 V encoder supply voltage exceeded.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.16 (1410hex | 5136dec)

Description: Safety card DC 24 V encoder supply voltage

Response: FS – encoder fault

Cause

Measure

Upper or lower limit value of DC 24 V encoder supply voltage exceeded.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.17 (1411hex \| 5137dec) Description: Undervoltage encoder reference voltage
	Response: FS – system fault
Cause	Measure
Undervoltage of encoder reference voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.17 (1411hex | 5137dec)

Description: Undervoltage encoder reference voltage

Response: FS – system fault

Cause

Measure

Undervoltage of encoder reference voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.18 (1412hex \| 5138dec) Description: Overvoltage encoder reference voltage
	Response: FS – system fault
Cause	Measure
Overvoltage of encoder reference voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.18 (1412hex | 5138dec)

Description: Overvoltage encoder reference voltage

Response: FS – system fault

Cause

Measure

Overvoltage of encoder reference voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.19 (1413hex \| 5139dec) Description: Safety card undervoltage of reference voltage
	Response: FS – system fault
Cause	Measure
Undervoltage of reference voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.19 (1413hex | 5139dec)

Description: Safety card undervoltage of reference voltage

Response: FS – system fault

Cause

Measure

Undervoltage of reference voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.20 (1414hex \| 5140dec) Description: Safety card overvoltage of reference voltage
	Response: FS – system fault
Cause	Measure
Overvoltage of reference voltage detected.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Fault: 20.20 (1414hex | 5140dec)

Description: Safety card overvoltage of reference voltage

Response: FS – system fault

Cause

Measure

Overvoltage of reference voltage detected.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.