Fault 25 Parameter memory monitoring

Error: 25.1 (1901hex | 6401dec)

Description: Timeout warning

 

Response: Remote – warning with self-reset

Cause

Measure

Access to memory (read/write) takes longer than expected.

No measure required. The fault will be reset automatically after completed memory access.

Error: 25.2 (1902hex | 6402dec)

Description: Non-volatile memory system – runtime error

 

Response: Remote – standard fault

Cause

Measure

Runtime error in non-volatile memory system.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the fault occurs repeatedly, replace the device/memory module. Contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.3 (1903hex | 6403dec)

Description: Non-volatile memory system – data import error

 

Response: Remote – standard fault

Cause

Measure

Error while importing data from non-volatile memory system.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.4 (1904hex | 6404dec)

Description: Non-volatile memory system – setup error

 

Response: Remote – standard fault

Cause

Measure

Error while restoring delivery state or during basic initialization of the parameters.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 25.5 (1905hex | 6405dec)

Description: Non-volatile memory system – faulty data

 

Response: Remote – standard fault

Cause

Measure

Faulty data detected in non-volatile memory system.

– Check whether the data on the non-volatile memory is formatted for another device.

– Reformat the memory system (perform basic initialization).

Error: 25.6 (1906hex | 6406dec)

Description: Incompatible device configuration

 

Response: Remote – standard fault

Cause

Measure

The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

The replaceable memory module of another device has been inserted in the device, which differs from the current device in device family, power, voltage or design, for example.

– Insert the correct memory module.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

The power section has been replaced and differs in its power rating or voltage from the original power section.

– Insert the correct power section.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

The subcomponent is defective.

Contact SEW‑EURODRIVE Service.

Error: 25.7 (1907hex | 6407dec)

Description: Non-volatile memory system – initialization error

 

Response: Remote – standard fault

Cause

Measure

Initialization of the non-volatile memory system has failed.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.9 (1909hex | 6409dec)

Description: Non-volatile memory system – hardware error

 

Response: Remote – standard fault

Cause

Measure

Error while accessing hardware of non-volatile memory system.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 25.10 (190Ahex | 6410dec)

Description: Power section configuration data – version conflict

 

Response: Remote – standard fault

Cause

Measure

Wrong version of configuration data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.12 (190Chex | 6412dec)

Description: Power section configuration data – CRC error

 

Response: Remote – standard fault

Cause

Measure

Faulty configuration data of power section.

Contact SEW‑EURODRIVE Service.