Fault 18 Software error

Error: 18.7 (1207hex | 4615dec)

Description: Fatal software error

 

Response: Disable rectifier

Cause

Measure

Fatal software error.

– Switch the device off and on again.

– If the error occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 18.8 (1208hex | 4616dec)

Description: Invalid error code

 

Response: Remote – standard fault

Cause

Measure

Invalid error code requested.

– Switch the device off and on again.

– If the error occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 18.9 (1209hex | 4617dec)

Description: Internal software error

 

Response: Remote – critical error

Cause

Measure

The software signaled an unexpected event.

– Switch the device off and on again.

– If the error occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 18.12 (120Chex | 4620dec)

Description: Configuration data faulty

 

Response: Disable rectifier

Cause

Measure

Configuration data not plausible or cannot be interpreted by active firmware version.

– Perform a firmware update.

– Contact SEW‑EURODRIVE Service.