Error 13 Encoder 1
Error: 13.1 (0D01hex | 3329dec) Description: Error during position comparison check | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Error detected when comparing raw position and track counter of absolute encoder. | – Check the wiring of the track signals. – Check for EMC-compliant installation. – Replace the encoder. – Replace the encoder card.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.2 (0D02hex | 3330dec) Description: Unknown encoder type | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Encoder type not known and not supported by device. | – Check the encoder type. – Contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.3 (0D03hex | 3331dec) Description: Invalid data | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Invalid encoder nameplate data (measuring steps/pulses per revolution/multi-turn). | Use a different encoder type.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
The ratio of motor encoder resolution and distance encoder resolution is too large. | – Check the startup. – Check the project planning. – Check whether a suitable encoder is being used.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.4 (0D04hex | 3332dec) Description: Track measurement error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Error during track measurement. | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.5 (0D05hex | 3333dec) Description: Internal warning | ||
|---|---|---|
| Response: Encoder – warning | |
Cause | Measure | |
The encoder has signaled a warning. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Clean the sensor. | |
Error: 13.6 (0D06hex | 3334dec) Description: Signal level too low | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The value established from the level of the two track signals A and B is below the permitted limit. | – Check the wiring. – Check for EMC-compliant installation. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.7 (0D07hex | 3335dec) Description: Signal level too high | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The value of one or both of the track signals A and B exceeds the permitted limit. | Check the gear ratio of the resolver that is being used. | |
Error: 13.8 (0D08hex | 3336dec) Description: Error during level monitoring | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The value established from the level of the two track signals A and B exceeds the permitted limit. | Check the resolver mounting position. | |
Error: 13.9 (0D09hex | 3337dec) Description: Error during quadrant check | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Error checking quadrants (sine tracks/cosine tracks). | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.10 (0D0Ahex | 3338dec) Description: Positional tolerance range exceeded | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Jump in position impermissibly large. | – Check the startup parameters. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.11 (0D0Bhex | 3339dec) Description: Encoder data timeout | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Internal error detected in resolver evaluation. | Check for EMC-compliant installation. | |
Communication to the encoder has failed. | Contact SEW‑EURODRIVE Service. | |
Error: 13.12 (0D0Chex | 3340dec) Description: Emergency | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The CANopen encoder signals an emergency. | For measures to correct the error, refer to the documentation of the respective encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.13 (0D0Dhex | 3341dec) Description: Initialization error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Communication error during initialization. | – Check the wiring. – Check the startup parameters. – Check the encoder settings.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.14 (0D0Ehex | 3342dec) Description: Communication error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Faulty communication with encoder. | – Check the voltage supply. – Check for EMC-compliant installation. – Check the wiring.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.15 (0D0Fhex | 3343dec) Description: System error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
System error while evaluating encoder. | – Check the setting of the encoder numerator/denominator factors. – Check whether the frame length matches the set transmission rate.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.16 (0D10hex | 3344dec) Description: High level in signal cable – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Permanent high level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.17 (0D11hex | 3345dec) Description: High level in signal cable – error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Permanent high level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.18 (0D12hex | 3346dec) Description: Low level in signal cable – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
Permanent low level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.19 (0D13hex | 3347dec) Description: Low level in signal cable – error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Permanent low level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.20 (0D14hex | 3348dec) Description: SSI encoder – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The SSI encoder has detected a critical error. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. | |
Error: 13.21 (0D15hex | 3349dec) Description: SSI encoder – error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
The SSI encoder has detected a error. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. | |
Error: 13.22 (0D16hex | 3350dec) Description: Critical internal error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The encoder has detected an internal error. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.23 (0D17hex | 3351dec) Description: Internal error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
The encoder has detected an internal error.
INFORMATION The encoder error code is displayed in MOVISUITE® in the [Diagnostics] > [Error memory T.] parameter group in the "Internal" parameter. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.24 (0D18hex | 3352dec) Description: Travel range exceeded | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Current position mode does not allow for larger travel range. | – Ensure that the multi-turn encoder remains within the configured track range. – Check the limits. – Check the "Position mode" parameter.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.25 (0D19hex | 3353dec) Description: Error during encoder startup | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Error during encoder start-up. | Switch the device off, check the connection of the encoder, and switch the device on again. | |
Error: 13.26 (0D1Ahex | 3354dec) Description: Digital motor integration – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical error | |
Cause | Measure | |
The encoder of the digital motor integration has detected an error. The exact cause of the error is displayed in the error status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. | |
Error: 13.27 (0D1Bhex | 3355dec) Description: Digital motor integration – error | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
The encoder of the digital motor integration has detected an error. The exact cause of the error is displayed in the error status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. | |
Error: 13.28 (0D1Chex | 3356dec) Description: Digital motor integration – warning | ||
|---|---|---|
| Response: Encoder – warning | |
Cause | Measure | |
The encoder of the digital motor integration has signaled a warning. The exact cause of the error is displayed in the error status of the subslave. | Check for EMC-compliant installation. | |
Error: 13.29 (0D1Dhex | 3357dec) Description: Absolute position invalid | ||
|---|---|---|
| Response: Encoder 1 – latest error | |
Cause | Measure | |
Diagnostics error detected while evaluating absolute encoder position. The referencing has been canceled. | – Reference the drive again. – If the error occurs repeatedly, contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
