Error 20 Device monitoring

Error: 20.1 (1401hex | 5121dec)

Description: Supply voltage error

 

Response: Output stage inhibit

System state: Error acknowledgment with CPU reset

Cause

Measure

Internal electronics supply voltage or externally connected DC 24 V supply voltage not within permitted voltage range.

– Check the voltage level of the external DC 24 V supply voltage and check for correct connection.

– Acknowledge the fault.

– If the error occurs repeatedly, contact SEW‑EURODRIVE Service.

24 V power supply unit overloaded.

Check the project planning for the power demand.

Error: 20.2 (1402hex | 5122dec)

Description: Supply voltage overloaded

 

Response: Output stage inhibit

Cause

Measure

The current load on the current paths of the DC 24 V supply voltage inside the device is too high. The signal outputs of the device were therefore de-energized.

– Remove all external consumers:

– from the digital outputs of the basic device

– from any options that may be present

– from all encoder connections

– from other consumers at the DC 24 V output voltage terminals

– Acknowledge the fault.

– Reconnect the consumers with the device, one after the other, until the error message appears once again.

– Connect a consumer with a lower current consumption or eliminate the short circuit.

Error: 20.7 (1407hex | 5127dec)

Description: Internal hardware fault

 

Response: Output stage inhibit

System state: Error acknowledgment with CPU reset

Cause

Measure

Fault in device hardware.

– Acknowledge the fault.

– If the error occurs repeatedly, replace the device.

Error: 20.8 (1408hex | 5128dec)

Description: Fan – warning

 

Response: Warning with self reset

Cause

Measure

Fan function impaired.

– Check fan for contamination.

– If the warning occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 20.9 (1409hex | 5129dec)

Description: Fan – fault

 

Response: Application stop + output stage inhibit

Cause

Measure

Fan defective.

Contact SEW-EURODRIVE Service.

Error: 20.10 (140Ahex | 5130dec)

Description: Fan – supply voltage error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Supply voltage of fan missing.

Contact SEW-EURODRIVE Service.

Error: 20.11 (140Bhex | 5131dec)

Description: STO – switching delay

 

Response: Output stage inhibit

Cause

Measure

Switching delay between STO signals F-STO_P1 and F-STO_P2.

– Check the STO wiring.

– Make sure that both STO signals F-STO_P1 and F-STO_P2 are switched simultaneously.

– Make sure that both STO signals F-STO_P1 and F-STO_P2 are switched to low level. Then acknowledge the error.

The state change of the STO signals is too slow.

Ensure steeper switching edge.

An internal defect has occurred in the STO circuit.

Contact SEW-EURODRIVE Service.

Error: 20.23 (1417hex | 5143dec)

Description: Temperature detection in power section faulty

 

Response: Output stage inhibit

Cause

Measure

Fault in device hardware. Power section does not provide temperature data.

– Acknowledge the fault.

– Contact SEW‑EURODRIVE Service.