Fault 69 Micro controller error or diagnostics error

Error: 69.1 (4501hex \| 17665dec) Description: Processor core error
	Response: FS – system error
Cause	Measure
Error in processor core.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.1 (4501hex | 17665dec)

Description: Processor core error

Response: FS – system error

Cause

Measure

Error in processor core.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.2 (4502hex \| 17666dec) Description: Flash memory error
	Response: FS – critical fault
Cause	Measure
Error in flash memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.2 (4502hex | 17666dec)

Description: Flash memory error

Response: FS – critical fault

Cause

Measure

Error in flash memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.3 (4503hex \| 17667dec) Description: SRAM memory error
	Response: FS – critical fault
Cause	Measure
Error in SRAM memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.3 (4503hex | 17667dec)

Description: SRAM memory error

Response: FS – critical fault

Cause

Measure

Error in SRAM memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.4 (4504hex \| 17668dec) Description: Configuration register error
	Response: FS – critical fault
Cause	Measure
Error detected in configuration registers of processor.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.4 (4504hex | 17668dec)

Description: Configuration register error

Response: FS – critical fault

Cause

Measure

Error detected in configuration registers of processor.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.100 (4564hex \| 17764dec) Description: Memory error of safety parameters
	Response: FS – message
Cause	Measure
Error in the safety parameter memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.100 (4564hex | 17764dec)

Description: Memory error of safety parameters

Response: FS – message

Cause

Measure

Error in the safety parameter memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.