Fault 25 Parameter memory monitoring
Error: 25.1 (1901hex | 6401dec) Description: Timeout warning | ||
|---|---|---|
| Response: Warning with self-reset | |
Cause | Measure | |
Access to memory (read/write) takes longer than expected. | No measure required. The fault will be reset automatically after completed memory access. | |
Error: 25.2 (1902hex | 6402dec) Description: Non-volatile memory system — runtime error | ||
|---|---|---|
| Response: Output stage inhibit System state: Fault acknowledgement with CPU reset | |
Cause | Measure | |
Runtime error in non-volatile memory system. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, replace the device/memory module. Contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.6 (1906hex | 6406dec) Description: Incompatible device configuration | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device. | – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
The replaceable memory module of another device that differs from the current device with regard to the device family, power, voltage, or design, for example, has been inserted in the device. | – Insert the correct memory module. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
The power section has been replaced and differs in its power rating and voltage from the original power section. | – Insert the correct power section. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
Subcomponent defective. | Contact SEW EURODRIVE Service. | |
Error: 25.7 (1907hex | 6407dec) Description: Non-volatile memory system – initialization error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Initializing non-volatile memory system failed. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.10 (190Ahex | 6410dec) Description: Power section configuration data – version conflict | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.12 (190Chex | 6412dec) Description: Power section configuration data – CRC error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Faulty configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.13 (190Dhex | 6413dec) Description: Control electronics configuration data – CRC error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Faulty configuration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.14 (190Ehex | 6414dec) Description: Calibration data of power section – version conflict | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.15 (190Fhex | 6415dec) Description: Calibration data of control electronics – version conflict | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.16 (1910hex | 6416dec) Description: Calibration data of power section – CRC error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Faulty calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.17 (1911hex | 6417dec) Description: Calibration data of control electronics – CRC error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Faulty calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.18 (1912hex | 6418dec) Description: QA data power section – CRC error | ||
|---|---|---|
| Response: Warning | |
Cause | Measure | |
Faulty quality assurance data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.19 (1913hex | 6419dec) Description: QA data control electronics – CRC error | ||
|---|---|---|
| Response: Warning | |
Cause | Measure | |
Faulty quality assurance data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.20 (1914hex | 6420dec) Description: Basic device memory – initialization error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Initialization of basic device memory failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.21 (1915hex | 6421dec) Description: Basic device memory – runtime error | ||
|---|---|---|
| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Runtime error detected in the basic device memory. | Contact SEW-EURODRIVE Service. | |
Error: 25.30 (191Ehex | 6430dec) Description: Replaceable memory module – initialization error | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
The formatting of the replaceable memory module does not match. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Initialization of replaceable memory module failed after restoring delivery state. | – Contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.31 (191Fhex | 6431dec) Description: Replaceable memory module – runtime error | ||
|---|---|---|
| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Runtime error detected in replaceable memory module. | – Insert new memory module and perform startup again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.61 (193Dhex | 6461dec) Description: Restore point – error | ||
|---|---|---|
| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Failed to create restore point. | Create the restore point again. | |
Error: 25.62 (193Ehex | 6462dec) Description: Restore point not available | ||
|---|---|---|
| Response: Output stage inhibit System state: Fault acknowledgement with CPU reset | |
Cause | Measure | |
A restore point that can be used to restore the parameter settings of a MOVIKIT® software module, for example, has not been created. | – Switch off the device and remove the CFX11x gateway or CFC11x communication module. In this case, the device is operated as a binary variant. – To create a restore point, contact SEW-EURODRIVE Service. | |
Error: 25.70 (1946hex | 6470dec) Description: Incompatible card configuration | ||
|---|---|---|
| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup. | – Restore the original configuration of the cards. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. | |
