Fault 25 Parameter memory monitoring
Error: 25.1 (1901hex | 6401dec) Description: Timeout warning | ||
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| Response: Warning with self-reset | |
Cause | Measure | |
Access to memory (read/write) takes longer than expected. | No measure required. The fault will be reset automatically after completed memory access. |
Error: 25.2 (1902hex | 6402dec) Description: Non-volatile memory system – runtime error | ||
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| Response: Output stage inhibit System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
Runtime error in non-volatile memory system. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, replace the device/memory module. Contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this. |
Error: 25.6 (1906hex | 6406dec) Description: Incompatible device configuration | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device. | – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
The replaceable memory module of another device has been inserted in the device, which differs from the current device in device family, power, voltage or design, for example. | – Insert the correct memory module. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this. | |
The power section has been replaced and differs in its power rating or voltage from the original power section. | – Insert the correct power section. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
The subcomponent is defective. | Contact SEW‑EURODRIVE Service. |
Error: 25.7 (1907hex | 6407dec) Description: Non-volatile memory system – initialization error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Initialization of the non-volatile memory system has failed. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this. |
Error: 25.10 (190Ahex | 6410dec) Description: Power section configuration data – version conflict | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of configuration data of power section. | Contact SEW‑EURODRIVE Service. |
Error: 25.12 (190Chex | 6412dec) Description: Power section configuration data – CRC error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Faulty configuration data of power section. | Contact SEW‑EURODRIVE Service. |
Error: 25.13 (190Dhex | 6413dec) Description: Control electronics configuration data – CRC error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Faulty configuration data of control electronics. | Contact SEW‑EURODRIVE Service. |
Error: 25.14 (190Ehex | 6414dec) Description: Calibration data of power section – version conflict | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of calibration data of power section. | Contact SEW‑EURODRIVE Service. |
Error: 25.15 (190Fhex | 6415dec) Description: Calibration data of control electronics – version conflict | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Wrong version of calibration data of control electronics. | Contact SEW‑EURODRIVE Service. |
Error: 25.16 (1910hex | 6416dec) Description: Power section calibration data – CRC error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Faulty calibration data of power section. | Contact SEW‑EURODRIVE Service. |
Error: 25.17 (1911hex | 6417dec) Description: Control electronics calibration data – CRC error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Faulty calibration data of control electronics. | Contact SEW‑EURODRIVE Service. |
Error: 25.18 (1912hex | 6418dec) Description: Power section QA data – CRC error | ||
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| Response: Warning | |
Cause | Measure | |
Faulty quality assurance data of power section. | Contact SEW‑EURODRIVE Service. |
Error: 25.19 (1913hex | 6419dec) Description: Control electronics QA data – CRC error | ||
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| Response: Warning | |
Cause | Measure | |
Faulty quality assurance data of control electronics. | Contact SEW‑EURODRIVE Service. |
Error: 25.20 (1914hex | 6420dec) Description: Basic device memory – initialization error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Initialization of basic device memory failed. | Contact SEW‑EURODRIVE Service. |
Error: 25.21 (1915hex | 6421dec) Description: Basic device memory – runtime error | ||
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| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Runtime error detected in memory of basic device. | Contact SEW‑EURODRIVE Service. |
Error: 25.30 (191Ehex | 6430dec) Description: Replaceable memory module – initialization error | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
The formatting of the replaceable memory module does not match. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Initialization of replaceable memory module failed after restoring delivery state. | – Contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this. |
Error: 25.31 (191Fhex | 6431dec) Description: Replaceable memory module – runtime error | ||
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| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Runtime error detected in replaceable memory module. | – Insert new memory module and perform startup again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. |
Error: 25.32 (1920hex | 6432dec) Description: Incompatible replaceable memory module | ||
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| Response: Output stage inhibit System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
The replaceable memory module is not compatible with the device. | Replace the memory module. |
Error: 25.33 (1921hex | 6433dec) Description: Replaceable memory module – incompatible equipment category | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
The replaceable memory module is formatted and contains data from a device of a different equipment category. The data is not compatible and cannot be used. | – Replace the memory module. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. |
Error: 25.50 (1932hex | 6450dec) Description: Replaceable memory module of safety option – runtime error | ||
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| Response: Output stage inhibit System state: Fault acknowledgment with CPU reset | |
Cause | Measure | |
Runtime error detected in the replaceable memory module of the safety option. | Contact SEW‑EURODRIVE Service. |
Error: 25.51 (1933hex | 6451dec) Description: Replaceable memory module of safety option – initialization error | ||
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| Response: Warning | |
Cause | Measure | |
Initialization of the replaceable memory module of the safety option failed. | Contact SEW‑EURODRIVE Service. |
Error: 25.61 (193Dhex | 6461dec) Description: Restore point – failure | ||
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| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
Failed to create restore point. | Create the restore point again. |
Error: 25.70 (1946hex | 6470dec) Description: Incompatible card configuration | ||
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| Response: Emergency stop + output stage inhibit | |
Cause | Measure | |
The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup. | – Restore the original configuration of the cards. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. |