Fault 25 Parameter memory monitoring

Error: 25.1 (1901hex | 6401dec)

Description: Timeout warning

 

Response: Warning with self-reset

Cause

Measure

Access to memory (read/write) takes longer than expected.

No measure required. The fault will be reset automatically after completed memory access.

Error: 25.2 (1902hex | 6402dec)

Description: Non-volatile memory system – runtime error

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Runtime error in non-volatile memory system.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the fault occurs repeatedly, replace the device/memory module. Contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.6 (1906hex | 6406dec)

Description: Incompatible device configuration

 

Response: Output stage inhibit

Cause

Measure

The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

The replaceable memory module of another device has been inserted in the device, which differs from the current device in device family, power, voltage or design, for example.

– Insert the correct memory module.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

The power section has been replaced and differs in its power rating or voltage from the original power section.

– Insert the correct power section.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

The subcomponent is defective.

Contact SEW‑EURODRIVE Service.

Error: 25.7 (1907hex | 6407dec)

Description: Non-volatile memory system – initialization error

 

Response: Output stage inhibit

Cause

Measure

Initialization of the non-volatile memory system has failed.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.10 (190Ahex | 6410dec)

Description: Power section configuration data – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of configuration data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.12 (190Chex | 6412dec)

Description: Power section configuration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.13 (190Dhex | 6413dec)

Description: Control electronics configuration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of control electronics.

Contact SEW‑EURODRIVE Service.

Error: 25.14 (190Ehex | 6414dec)

Description: Calibration data of power section – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.15 (190Fhex | 6415dec)

Description: Calibration data of control electronics – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of control electronics.

Contact SEW‑EURODRIVE Service.

Error: 25.16 (1910hex | 6416dec)

Description: Power section calibration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.17 (1911hex | 6417dec)

Description: Control electronics calibration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of control electronics.

Contact SEW‑EURODRIVE Service.

Error: 25.18 (1912hex | 6418dec)

Description: Power section QA data – CRC error

 

Response: Warning

Cause

Measure

Faulty quality assurance data of power section.

Contact SEW‑EURODRIVE Service.

Error: 25.19 (1913hex | 6419dec)

Description: Control electronics QA data – CRC error

 

Response: Warning

Cause

Measure

Faulty quality assurance data of control electronics.

Contact SEW‑EURODRIVE Service.

Error: 25.20 (1914hex | 6420dec)

Description: Basic device memory – initialization error

 

Response: Output stage inhibit

Cause

Measure

Initialization of basic device memory failed.

Contact SEW‑EURODRIVE Service.

Error: 25.21 (1915hex | 6421dec)

Description: Basic device memory – runtime error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in memory of basic device.

Contact SEW‑EURODRIVE Service.

Error: 25.30 (191Ehex | 6430dec)

Description: Replaceable memory module – initialization error

 

Response: Output stage inhibit

Cause

Measure

The formatting of the replaceable memory module does not match.

– Switch the device off and on again.

– Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery.

Initialization of replaceable memory module failed after restoring delivery state.

– Contact SEW‑EURODRIVE Service.

– Perform basic initialization. Contact SEW‑EURODRIVE Service for this.

Error: 25.31 (191Fhex | 6431dec)

Description: Replaceable memory module – runtime error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in replaceable memory module.

– Insert new memory module and perform startup again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Error: 25.32 (1920hex | 6432dec)

Description: Incompatible replaceable memory module

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

The replaceable memory module is not compatible with the device.

Replace the memory module.

Error: 25.33 (1921hex | 6433dec)

Description: Replaceable memory module – incompatible equipment category

 

Response: Output stage inhibit

Cause

Measure

The replaceable memory module is formatted and contains data from a device of a different equipment category. The data is not compatible and cannot be used.

– Replace the memory module.

– Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery.

Error: 25.50 (1932hex | 6450dec)

Description: Replaceable memory module of safety option – runtime error

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Runtime error detected in the replaceable memory module of the safety option.

Contact SEW‑EURODRIVE Service.

Error: 25.51 (1933hex | 6451dec)

Description: Replaceable memory module of safety option – initialization error

 

Response: Warning

Cause

Measure

Initialization of the replaceable memory module of the safety option failed.

Contact SEW‑EURODRIVE Service.

Error: 25.61 (193Dhex | 6461dec)

Description: Restore point – failure

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Failed to create restore point.

Create the restore point again.

Error: 25.70 (1946hex | 6470dec)

Description: Incompatible card configuration

 

Response: Emergency stop + output stage inhibit

Cause

Measure

The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup.

– Restore the original configuration of the cards.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.