Fault 25 Parameter memory monitoring

Subfault: 25.1

Description: Timeout warning

 

Response: Warning with self-reset

Cause

Measure

Access to memory (read/write) takes longer than expected.

No measure required. The fault will be reset automatically after completed memory access.

Subfault: 25.2

Description: Non-volatile memory system — runtime error

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Runtime error in non-volatile memory system.

– Switch the device off and on again.

– Restore delivery state. Please note that this will reset all data in non-volatile memory to delivery values.

– Replace the device/memory module if the error repeatedly occurs. Contact SEW‑EURODRIVE Service.

– Perform a basic initialization. To do so, please contact SEW-EURODRIVE Service.

Subfault: 25.6

Description: Incompatible device configuration

 

Response: Output stage inhibit

Cause

Measure

The subcomponent is defective.

Contact SEW‑EURODRIVE Service.

The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Please note that this will reset all data in non-volatile memory to delivery values.

The replaceable memory module of another device has been inserted in the device, which differs from the current device in device family, power, voltage or design, for example.

– Insert the correct memory module.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Please note that this will reset all data in non-volatile memory to delivery values.

– Perform a basic initialization. To do so, please contact SEW-EURODRIVE Service.

The power section has been replaced and differs in its power rating and voltage from the original power section.

– Insert the correct power section.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.

– Restore delivery state. Please note that this will reset all data in non-volatile memory to delivery values.

Subfault: 25.7

Description: Non-volatile memory system – initialization error

 

Response: Output stage inhibit

Cause

Measure

Initializing non-volatile memory system failed.

– Switch the device off and on again.

– Restore delivery state. Please note that this will reset all data in non-volatile memory to delivery values.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

– Perform a basic initialization. To do so, please contact SEW-EURODRIVE Service.

Subfault: 25.10

Description: Power section configuration data – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of configuration data of power section.

Contact SEW‑EURODRIVE Service.

Subfault: 25.12

Description: Power section configuration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of power section.

Contact SEW‑EURODRIVE Service.

Subfault: 25.13

Description: Control electronics configuration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty configuration data of control electronics.

Contact SEW‑EURODRIVE Service.

Subfault: 25.14

Description: Calibration data of power section – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of power section.

Contact SEW‑EURODRIVE Service.

Subfault: 25.15

Description: Calibration data of control electronics – version conflict

 

Response: Output stage inhibit

Cause

Measure

Wrong version of calibration data of control electronics.

Contact SEW‑EURODRIVE Service.

Subfault: 25.16

Description: Power section calibration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of power section.

Contact SEW‑EURODRIVE Service.

Subfault: 25.17

Description: Control electronics calibration data – CRC error

 

Response: Output stage inhibit

Cause

Measure

Faulty calibration data of control electronics.

Contact SEW‑EURODRIVE Service.

Subfault: 25.18

Description: Power section QA data – CRC error

 

Response: Warning

Cause

Measure

Faulty quality assurance data of power section.

Contact SEW‑EURODRIVE Service.

Subfault: 25.19

Description: Control electronics QA data – CRC error

 

Response: Warning

Cause

Measure

Faulty quality assurance data of control electronics.

Contact SEW‑EURODRIVE Service.

Subfault: 25.20

Description: Basic device memory – initialization error

 

Response: Output stage inhibit

Cause

Measure

Initialization of basic device memory failed.

Contact SEW‑EURODRIVE Service.

Subfault: 25.21

Description: Basic device memory – runtime error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in memory of basic device.

Contact SEW‑EURODRIVE Service.

Subfault: 25.30

Description: Replaceable memory module – initialization error

 

Response: Output stage inhibit

Cause

Measure

The formatting of the replaceable memory module does not match.

– Switch the device off and on again.

– Restore delivery state. Please note that this will reset all data in the replaceable memory module to delivery values.

Initialization of replaceable memory module failed after restoring delivery state.

– Contact SEW‑EURODRIVE Service.

– Perform a basic initialization. To do so, please contact SEW-EURODRIVE Service.

Subfault: 25.31

Description: Replaceable memory module – runtime error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Runtime error detected in replaceable memory module.

– Insert a new memory module and perform a startup again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 25.32

Description: Incompatible replaceable memory module

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

The replaceable memory module is not compatible with the device.

Replace the memory module.

Subfault: 25.33

Description: Replaceable memory module – incompatible equipment category

 

Response: Output stage inhibit

Cause

Measure

The replaceable memory module is formatted, but it contains data from a device from another equipment category. The data is not compatible and cannot be used.

– Replace the memory module.

– Restore delivery state. Please note that this will reset all data in the replaceable memory module to delivery values.

Subfault: 25.50

Description: Replaceable memory module of safety option – runtime error

 

Response: Output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Runtime error detected in the replaceable memory module of the safety option.

Contact SEW‑EURODRIVE Service.

Subfault: 25.51

Description: Replaceable memory module of safety option – initialization error

 

Response: Warning

Cause

Measure

Initialization of the replaceable memory module of the safety option failed.

Contact SEW‑EURODRIVE Service.

Subfault: 25.61

Description: Restore point – error

 

Response: Emergency stop + output stage inhibit

Cause

Measure

Failed to create restore point.

Create the restore point again.

Subfault: 25.70

Description: Incompatible card configuration

 

Response: Emergency stop + output stage inhibit

Cause

Measure

The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup.

– Restore the original configuration of the cards.

– Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting.