Error 69 Micro controller error or diagnostics error

Error: 69.01 (4501_hex \| 17665_dec) Description: Processor core error

Cause	Measure
Error in processor core.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.01 (4501_hex | 17665_dec)

Description: Processor core error

Cause

Measure

Error in processor core.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.02 (4502_hex \| 17666_dec) Description: Flash memory error

Cause	Measure
Error in flash memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.02 (4502_hex | 17666_dec)

Description: Flash memory error

Cause

Measure

Error in flash memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.03 (4503_hex \| 17667_dec) Description: SRAM memory error

Cause	Measure
Error in SRAM memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.03 (4503_hex | 17667_dec)

Description: SRAM memory error

Cause

Measure

Error in SRAM memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.04 (4504_hex \| 17668_dec) Description: Configuration register error

Cause	Measure
Error detected in configuration registers of processor.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.04 (4504_hex | 17668_dec)

Description: Configuration register error

Cause

Measure

Error detected in configuration registers of processor.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.100 (4564_hex \| 17764_dec) Description: Memory error for safety parameters

Cause	Measure
Error in the safety parameter memory.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Error: 69.100 (4564_hex | 17764_dec)

Description: Memory error for safety parameters

Cause

Measure

Error in the safety parameter memory.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW-EURODRIVE. For further support, contact SEW‑EURODRIVE Service.