Errort 13 Encoder 1
Error: 13.1 (0D01hex | 3329dec) Description: Error during position comparison check | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Error detected when comparing raw position and track counter of absolute encoder. | – Check the wiring of the track signals. – Check for EMC-compliant installation. – Replace the encoder. – Replace the encoder card.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.2 (0D02hex | 3330dec) Description: Unknown encoder type | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The encoder type is unknown and is not supported by the device. | – Check the encoder type. – Contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.3 (0D03hex | 3331dec) Description: Invalid data | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Invalid encoder nameplate data (measuring steps/pulses per revolution/multi-turn). | Use a different encoder type.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
The ratio of the motor encoder resolution to the distance encoder resolution is too large. | – Check the startup. – Check the project planning. – Check whether a suitable encoder is being used.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
The number of pole pairs of the resolver is not equal to 1 in "Single-turn absolute position" position mode. | – Change the positioning mode of the encoder. – Use a resolver that has 1 as its number of pole pairs. | |
Error: 13.4 (0D04hex | 3332dec) Description: Track measurement error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
A fault was detected during track measurement. | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.5 (0D05hex | 3333dec) Description: Internal warning | ||
|---|---|---|
| Response: Encoder – warning | |
Cause | Measure | |
The encoder has signaled a warning. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Clean the sensor. | |
Error: 13.6 (0D06hex | 3334dec) Description: Signal level too low | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The amount resulting from the level of the two track signals A and B is lower than the permitted limit. | – Check the wiring. – Check for EMC-compliant installation. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.7 (0D07hex | 3335dec) Description: Signal level too high | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The amount resulting from both or one of the two track signals A and B exceeds the permitted limit. | Check the transmission ratio of the resolver in use. | |
Error: 13.8 (0D08hex | 3336dec) Description: Error during level monitoring | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The amount resulting from the level of the two track signals A and B exceeds the permitted limit. | Check the mounting position of the resolver. | |
Error: 13.9 (0D09hex | 3337dec) Description: Error during quadrant check | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
A fault was detected during the quadrant check (sine tracks/cosine tracks). | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.10 (0D0Ahex | 3338dec) Description: Positional tolerance range exceeded | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Jump in position impermissibly large. | – Check the startup parameters. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.11 (0D0Bhex | 3339dec) Description: Encoder data timeout | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
An internal error was detected in the resolver evaluation. | Check for EMC-compliant installation. | |
Communication with the encoder has failed. | Contact SEW-EURODRIVE Service. | |
Error: 13.12 (0D0Chex | 3340dec) Description: Emergency | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The CANopen encoder signals an emergency. | For measures to correct the error, refer to the documentation of the respective encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.13 (0D0Dhex | 3341dec) Description: Initialization error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
A communication error was detected during initialization. | – Check the wiring. – Check the startup parameters. – Check the encoder settings.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.14 (0D0Ehex | 3342dec) Description: Communication error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Faulty communication with the encoder. | – Check the voltage supply. – Check for EMC-compliant installation. – Check the wiring.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.15 (0D0Fhex | 3343dec) Description: System error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
A system error was detected during encoder evaluation. | – Check the setting of the encoder numerator/denominator factors. – Check whether the frame length matches the set transmission rate.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.16 (0D10hex | 3344dec) Description: High level in data line – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
A permanent high level of the data signal was detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.17 (0D11hex | 3345dec) Description: High level in data line – error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
A permanent high level of the data signal was detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.18 (0D12hex | 3346dec) Description: Low level in data line – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
A permanent low level of the data signal was detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.19 (0D13hex | 3347dec) Description: Low level in data line – error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
A permanent low level of the data signal was detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.20 (0D14hex | 3348dec) Description: SSI encoder – critical error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The SSI encoder has detected a critical error. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. | |
Error: 13.21 (0D15hex | 3349dec) Description: SSI encoder – error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
SSI encoder detected an error. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. | |
Error: 13.22 (0D16hex | 3350dec) Description: Critical internal error | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The encoder has detected an internal error. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.23 (0D17hex | 3351dec) Description: Internal error | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
The encoder has detected an internal error.
INFORMATION The encoder error code is displayed in MOVISUITE® in the [Diagnostics] > [Fault memory T.] parameter group in the "Internal" parameter. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.24 (0D18hex | 3352dec) Description: Travel range exceeded | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
The current position mode does not allow a larger travel range. | – Ensure that the multi-turn encoder remains within the configured track range. – Check the limits. – Check the "Position mode" parameter.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
Error: 13.25 (0D19hex | 3353dec) Description: Error during encoder startup | ||
|---|---|---|
| Response: Output stage inhibit | |
Cause | Measure | |
Error during encoder start-up. | Switch the device off, check the connection of the encoder, and switch the device on again. | |
Error: 13.26 (0D1Ahex | 3354dec) Description: Digital motor integration – critical fault | ||
|---|---|---|
| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The encoder of the digital motor integration has detected a fault. The exact cause of the fault is displayed in the fault status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. | |
Error: 13.27 (0D1Bhex | 3355dec) Description: Digital motor integration – fault | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
The encoder of the digital motor integration has detected a fault. The exact cause of the fault is displayed in the fault status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. | |
Error: 13.28 (0D1Chex | 3356dec) Description: Digital motor integration – warning | ||
|---|---|---|
| Response: Encoder – warning | |
Cause | Measure | |
The encoder of the digital motor integration has signaled a warning. The exact cause is displayed in the status of the subslave. | Check for EMC-compliant installation. | |
Error: 13.29 (0D1Dhex | 3357dec) Description: Absolute position invalid | ||
|---|---|---|
| Response: Encoder 1 – latest fault | |
Cause | Measure | |
A diagnostics error was detected while evaluating the absolute encoder position. Referencing has been canceled. | – Reference the drive again. – If the error occurs repeatedly, contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
