Error 25 Parameter memory monitoring
Error: 25.1 (1901hex | 6401dec) Description: Timeout warning | ||
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Cause | Measure | |
Access to memory (read/write) takes longer than expected. | No measure required. The warning will be reset automatically after completed memory access. | |
Error: 25.2 (1902hex | 6402dec) Description: Non-volatile memory system – runtime error | ||
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Cause | Measure | |
A runtime error was detected in the non-volatile memory system. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, replace the device/memory module. Contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.3 (1903hex | 6403dec) Description: Non-volatile memory system – data import error | ||
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Cause | Measure | |
An error was detected while importing data from the non-volatile memory system. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.4 (1904hex | 6404dec) Description: Non-volatile memory system – setup error | ||
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Cause | Measure | |
An error was detected while restoring the delivery state or during basic initialization of the parameters. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.5 (1905hex | 6405dec) Description: Non-volatile memory system – faulty data | ||
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Cause | Measure | |
Faulty data was detected in the non-volatile memory system. | – Check whether the data on the non-volatile memory is formatted for another device. – Reformat the memory system (perform basic initialization). | |
Error: 25.6 (1906hex | 6406dec) Description: Incompatible device configuration | ||
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Cause | Measure | |
The data set of another device was copied in the device, which differs in device family, power, or voltage from the current device. | – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
The replaceable memory module of another device that differs from the current device with regard to the device family, power, voltage, or design, for example, has been inserted in the device. | – Insert the correct memory module. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
The power section has been replaced and differs in its power rating or voltage from the original power section. | – Insert the correct power section. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
Subcomponent defective. | Contact SEW‑EURODRIVE Service. | |
Error: 25.7 (1907hex | 6407dec) Description: Non-volatile memory system – initialization error | ||
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Cause | Measure | |
The initialization of the non-volatile memory system has failed. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.9 (1909hex | 6409dec) Description: Non-volatile memory system – hardware error | ||
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Cause | Measure | |
An error was detected while accessing the hardware of the non-volatile memory system. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.10 (190Ahex | 6410dec) Description: Power section configuration data – version conflict | ||
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Cause | Measure | |
Wrong version of configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.11 (190Bhex | 6411dec) Description: Control electronics configuration data – version conflict | ||
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Cause | Measure | |
Wrong version of configuration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.12 (190Chex | 6412dec) Description: Power section configuration data – CRC error | ||
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Cause | Measure | |
Faulty configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.13 (190Dhex | 6413dec) Description: Control electronics configuration data – CRC error | ||
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Cause | Measure | |
Faulty configuration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.14 (190Ehex | 6414dec) Description: Calibration data of power section – version conflict | ||
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Cause | Measure | |
Wrong version of calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.15 (190Fhex | 6415dec) Description: Calibration data of control electronics – version conflict | ||
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Cause | Measure | |
Wrong version of calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.16 (1910hex | 6416dec) Description: Calibration data of power section – CRC error | ||
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Cause | Measure | |
Faulty calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.17 (1911hex | 6417dec) Description: Calibration data of control electronics – CRC error | ||
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Cause | Measure | |
Faulty calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.18 (1912hex | 6418dec) Description: QA data power section – CRC error | ||
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Cause | Measure | |
Faulty quality assurance data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.19 (1913hex | 6419dec) Description: QA data control electronics – CRC error | ||
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Cause | Measure | |
Faulty quality assurance data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.20 (1914hex | 6420dec) Description: Basic device memory – initialization error | ||
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Cause | Measure | |
The initialization of the basic device memory has failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.21 (1915hex | 6421dec) Description: Basic device memory – runtime error | ||
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Cause | Measure | |
Runtime error detected in the basic device memory. | Contact SEW-EURODRIVE Service. | |
Error: 25.30 (191Ehex | 6430dec) Description: Replaceable memory module – initialization error | ||
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Cause | Measure | |
The formatting of the replaceable memory module does not match. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Initialization of replaceable memory module failed after restoring delivery state. | – Contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.31 (191Fhex | 6431dec) Description: Replaceable memory module – runtime error | ||
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Cause | Measure | |
Runtime error detected in replaceable memory module. | – Insert new memory module and perform startup again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.32 (1920hex | 6432dec) Description: Incompatible replaceable memory module | ||
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Cause | Measure | |
The replaceable memory module is not compatible with the device. | Replace the memory module. | |
Error: 25.33 (1921hex | 6433dec) Description: Replaceable memory module – incompatible device category | ||
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Cause | Measure | |
The replaceable memory module is formatted, but it contains data from a device of a different equipment category. The data is not compatible and cannot be used. | – Replace the memory module. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Error: 25.40 (1928hex | 6440dec) Description: Device memory of safety option – initialization error | ||
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Cause | Measure | |
Initialization of the device memory of the safety option failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.41 (1929hex | 6441dec) Description: Device memory of safety option – runtime error | ||
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Cause | Measure | |
Runtime error detected in the device memory of the safety option. | Contact SEW-EURODRIVE Service. | |
Error: 25.50 (1932hex | 6450dec) Description: Replaceable memory module of safety option – runtime error | ||
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Cause | Measure | |
Runtime error detected in the replaceable memory module of the safety option. | Contact SEW-EURODRIVE Service. | |
Error: 25.51 (1933hex | 6451dec) Description: Replaceable memory module of safety option – initialization error | ||
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Cause | Measure | |
Initialization of the replaceable memory module of the safety option failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.55 (1937hex | 6455dec) Description: Incompatible safety card parameter set on replaceable memory module | ||
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Cause | Measure | |
Parameter set on replaceable memory module created by incompatible safety card version. | Set the safety card parameters again and validate. | |
Error: 25.56 (1938hex | 6456dec) Description: Corrupt safety card parameter set on replaceable memory module | ||
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Cause | Measure | |
Corrupt safety card parameter set on replaceable memory module. | Set the safety card parameters again and validate. | |
Error: 25.57 (1939hex | 6457dec) Description: Internal communication error while accessing the replaceable memory module | ||
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Cause | Measure | |
Internal communication error while accessing replaceable memory module. | – Switch the device off and on again. – If the error occurs repeatedly, replace the safety card and send it together with the error number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Error: 25.58 (193Ahex | 6458dec) Description: Error applying parameter set of safety card from replaceable memory module | ||
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Cause | Measure | |
Failure to apply the parameter set of the safety card from the replaceable memory module can have the following reasons: – The Assist CS.. tool is open. – Another parameterization process is running. | – Switch the device off and on again. – If the error occurs repeatedly, replace the safety card and send it together with the error number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Error: 25.59 (193Bhex | 6459dec) Description: Communication error with the basic unit | ||
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Cause | Measure | |
An error prevented the changed configuration from being saved to the replaceable memory module. | Switch the device off and on again. | |
Error: 25.60 (193Chex | 6460dec) Description: Compatibility problem – replaceable memory module | ||
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Cause | Measure | |
Data on replaceable memory module does not match device. | Establish compatibility with the device, e.g. by installing missing options, etc. | |
Error: 25.61 (193Dhex | 6461dec) Description: Restore point – error | ||
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Cause | Measure | |
Failed to create restore point. | Create the restore point again. | |
Error: 25.62 (193Ehex | 6462dec) Description: Restore point not available | ||
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Cause | Measure | |
A restore point that can be used to restore the parameter settings of a MOVIKIT® software module, for example, has not been created. | – Switch off the device and remove the CFX11x gateway or CFC11x communication module. In this case, the device is operated as a binary variant. – To create a restore point, contact SEW-EURODRIVE Service. | |
Error: 25.70 (1946hex | 6470dec) Description: Incompatible card configuration | ||
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Cause | Measure | |
The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup. | – Restore the original configuration of the cards. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. | |
Error: 25.81 (1951hex | 6481dec) Description: Import error – digital motor integration label | ||
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Cause | Measure | |
Error detected while importing label of digital motor integration. | Contact SEW-EURODRIVE Service. | |
Error: 25.100 (1964hex | 6500dec) Description: Device replacement detected | ||
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Cause | Measure | |
Current parameter set of safety card differs from parameter set stored on replaceable memory module. | No action required. The parameter set of the replaceable memory module is applied to the safety card. | |
Error: 25.101 (1965hex | 6501dec) Description: Update of data of replaceable memory module from safety option | ||
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Cause | Measure | |
The data on the replaceable memory module has been saved by an older version of the safety option. | For information only. | |
Error: 25.102 (1966hex | 6502dec) Description: Memory error | ||
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Cause | Measure | |
A fault was detected in the parameterization due to the functionally safe component of the device. | Replace the device. | |
