Fault 18 Software error

Subfault: 18.4 Description: Task system – error
	Response: Emergency stop + output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Error detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.4

Description: Task system – error

Response: Emergency stop + output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Error detected while processing the internal task system. This may be a timeout for cyclical tasks, for example.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.7 Description: Fatal error
	Response: Emergency stop + output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Fatal software error.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.7

Description: Fatal error

Response: Emergency stop + output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Fatal software error.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.8 Description: Invalid fault code
	Response: Emergency stop + output stage inhibit
Cause	Measure
Invalid fault code requested.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.8

Description: Invalid fault code

Response: Emergency stop + output stage inhibit

Cause

Measure

Invalid fault code requested.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.9 Description: Internal software error
	Response: Emergency stop + output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
The software reports an unexpected event.	– Switch the device off and on again. – If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.9

Description: Internal software error

Response: Emergency stop + output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

The software reports an unexpected event.

– Switch the device off and on again.

– If the fault occurs repeatedly, replace the device and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service.

Subfault: 18.10 Description: Watchdog
	Response: Emergency stop + output stage inhibit
Cause	Measure
Software no longer operates within intended cycle time.	– Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.10

Description: Watchdog

Response: Emergency stop + output stage inhibit

Cause

Measure

Software no longer operates within intended cycle time.

– Switch the device off and on again.

– If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.

Subfault: 18.12 Description: Configuration data
	Response: Emergency stop + output stage inhibit System state: Fault acknowledgment with CPU reset
Cause	Measure
Configuration data not plausible or cannot be interpreted by active firmware version.	Update the firmware or load valid configuration data.

Subfault: 18.12

Description: Configuration data

Response: Emergency stop + output stage inhibit

System state: Fault acknowledgment with CPU reset

Cause

Measure

Configuration data not plausible or cannot be interpreted by active firmware version.

Update the firmware or load valid configuration data.