Error 25 Parameter memory monitoring
Error: 25.1 (1901hex | 6401dec) Description: Timeout warning | ||
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Cause | Measure | |
Access to memory (read/write) takes longer than expected. | No measure required. The fault will be reset automatically after completed memory access. | |
Error: 25.2 (1902hex | 6402dec) Description: Non-volatile memory system – runtime error | ||
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Cause | Measure | |
Runtime error detected in non-volatile memory system. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, replace the device/memory module. Contact SEW-EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.3 (1903hex | 6403dec) Description: Non-volatile memory system – data import error | ||
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Cause | Measure | |
Error detected while importing data from non-volatile memory system. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.4 (1904hex | 6404dec) Description: Non-volatile memory system – setup error | ||
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Cause | Measure | |
Error detected while restoring delivery state or during basic initialization of the parameters. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.5 (1905hex | 6405dec) Description: Non-volatile memory system – faulty data | ||
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Cause | Measure | |
Faulty data detected in non-volatile memory system. | – Check whether the data on the non-volatile memory is formatted for another device. – Reformat the memory system (perform basic initialization). | |
Error: 25.6 (1906hex | 6406dec) Description: Incompatible device configuration | ||
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Cause | Measure | |
The data set of another device was copied in the device, which differs in device family, power or voltage from the current device. | – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
The replaceable memory module of another device has been inserted in the device, which differs from the current device in device family, power, voltage or design, for example. | – Insert the correct memory module. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
The power section has been replaced and differs in its power rating or voltage from the original power section. | – Insert the correct power section. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. | |
Subcomponent defective. | Contact SEW EURODRIVE Service. | |
Error: 25.7 (1907hex | 6407dec) Description: Non-volatile memory system – initialization error | ||
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Cause | Measure | |
Initialization of the non-volatile memory system has failed. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the non-volatile memory to the values at delivery. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.9 (1909hex | 6409dec) Description: Non-volatile memory system – hardware error | ||
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Cause | Measure | |
Error detected while accessing hardware of non-volatile memory system. | – Switch the device off and on again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.10 (190Ahex | 6410dec) Description: Power section configuration data – version conflict | ||
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Cause | Measure | |
Wrong version of configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.11 (190Bhex | 6411dec) Description: Control electronics configuration data – version conflict | ||
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Cause | Measure | |
Wrong version of configuration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.12 (190Chex | 6412dec) Description: Power section configuration data – CRC error | ||
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Cause | Measure | |
Faulty configuration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.13 (190Dhex | 6413dec) Description: Control electronics configuration data – CRC error | ||
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Cause | Measure | |
Faulty configuration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.14 (190Ehex | 6414dec) Description: Calibration data of power section – version conflict | ||
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Cause | Measure | |
Wrong version of calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.15 (190Fhex | 6415dec) Description: Calibration data of control electronics – version conflict | ||
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Cause | Measure | |
Wrong version of calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.16 (1910hex | 6416dec) Description: Calibration data of power section – CRC error | ||
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Cause | Measure | |
Faulty calibration data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.17 (1911hex | 6417dec) Description: Calibration data of control electronics – CRC error | ||
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Cause | Measure | |
Faulty calibration data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.18 (1912hex | 6418dec) Description: Power section QA data – CRC error | ||
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Cause | Measure | |
Faulty quality assurance data of power section. | Contact SEW-EURODRIVE Service. | |
Error: 25.19 (1913hex | 6419dec) Description: Control electronics QA data – CRC error | ||
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Cause | Measure | |
Faulty quality assurance data of control electronics. | Contact SEW-EURODRIVE Service. | |
Error: 25.20 (1914hex | 6420dec) Description: Basic device memory – initialization error | ||
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Cause | Measure | |
Initialization of basic device memory has failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.21 (1915hex | 6421dec) Description: Basic device memory – runtime error | ||
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Cause | Measure | |
Runtime error detected in memory of basic device. | Contact SEW-EURODRIVE Service. | |
Error: 25.30 (191Ehex | 6430dec) Description: Replaceable memory module – initialization error | ||
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Cause | Measure | |
The formatting of the replaceable memory module does not match. | – Switch the device off and on again. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Initialization of replaceable memory module failed after restoring delivery state. | – Contact SEW‑EURODRIVE Service. – Perform basic initialization. Contact SEW‑EURODRIVE Service for this purpose. | |
Error: 25.31 (191Fhex | 6431dec) Description: Replaceable memory module – runtime error | ||
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Cause | Measure | |
Runtime error detected in replaceable memory module. | – Insert new memory module and perform startup again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service. | |
Error: 25.32 (1920hex | 6432dec) Description: Incompatible replaceable memory module | ||
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Cause | Measure | |
The replaceable memory module is not compatible with the device. | Replace the memory module. | |
Error: 25.33 (1921hex | 6433dec) Description: Replaceable memory module – incompatible equipment category | ||
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Cause | Measure | |
The replaceable memory module is formatted, but it contains data from a device of a different equipment category. The data is not compatible and cannot be used. | – Replace the memory module. – Restore delivery state. Note that doing so will reset all data in the replaceable memory module to the values at delivery. | |
Error: 25.40 (1928hex | 6440dec) Description: Device memory of safety option – initialization error | ||
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Cause | Measure | |
Initialization of the device memory of the safety option has failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.41 (1929hex | 6441dec) Description: Device memory of safety option – runtime error | ||
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Cause | Measure | |
Runtime error detected in the device memory of the safety option. | Contact SEW-EURODRIVE Service. | |
Error: 25.50 (1932hex | 6450dec) Description: Replaceable memory module of safety option – runtime error | ||
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Cause | Measure | |
Runtime error detected in the replaceable memory module of the safety option. | Contact SEW-EURODRIVE Service. | |
Error: 25.51 (1933hex | 6451dec) Description: Replaceable memory module of safety option – initialization error | ||
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Cause | Measure | |
Initialization of the replaceable memory module of the safety option has failed. | Contact SEW-EURODRIVE Service. | |
Error: 25.55 (1937hex | 6455dec) Description: Incompatible safety card parameter set on replaceable memory module | ||
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Cause | Measure | |
Parameter set on replaceable memory module created by incompatible safety card version. | Set the safety card parameters again and validate. | |
Error: 25.56 (1938hex | 6456dec) Description: Corrupt safety card parameter set on replaceable memory module | ||
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Cause | Measure | |
Corrupt safety card parameter set on replaceable memory module. | Set the safety card parameters again and validate. | |
Error: 25.57 (1939hex | 6457dec) Description: Internal communication error while accessing replaceable memory module | ||
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Cause | Measure | |
Internal communication error detected while accessing replaceable memory module. | – Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Error: 25.58 (193Ahex | 6458dec) Description: Error applying parameter set of safety card from replaceable memory module | ||
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Cause | Measure | |
Failure to apply the parameter set of the safety card from the replaceable memory module can have the following reasons: – The Assist CS.. tool is open. – Another parameterization process is running. | – Switch the device off and on again. – If the fault occurs repeatedly, replace the safety card and send it together with the fault number to SEW‑EURODRIVE. For further support, contact SEW‑EURODRIVE Service. | |
Error: 25.59 (193Bhex | 6459dec) Description: Communication error with the basic device | ||
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Cause | Measure | |
An error prevented the changed configuration from being saved to the replaceable memory module. | Switch the device off and on again. | |
Error: 25.60 (193Chex | 6460dec) Description: Compatibility problem – replaceable memory module | ||
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Cause | Measure | |
Data on replaceable memory module does not match device. | Establish compatibility with the device, e.g. by installing missing options. | |
Error: 25.61 (193Dhex | 6461dec) Description: Restore point – failure | ||
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Cause | Measure | |
Failed to create restore point. | Create the restore point again. | |
Error: 25.62 (193Ehex | 6462dec) Description: Restore point not available | ||
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Cause | Measure | |
A restore point that can be used to restore the parameter settings of a MOVIKIT® software module, for example, has not been created. | – Switch off the device and remove the CFX11x fieldbus gateway or CFC11x coupling module. In this case, the device is operated as a binary variant. – To create a restore point, contact SEW-EURODRIVE Service. | |
Error: 25.70 (1946hex | 6470dec) Description: Incompatible card configuration | ||
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Cause | Measure | |
The current configuration of the cards does not match the configuration state saved during startup. For example, a card was removed that was still present during startup. | – Restore the original configuration of the cards. – Acknowledge the fault through a manual fault reset. To do so, under [Diagnostics] > [Status] > [Fault status] in the "Manual fault reset" parameter, select the "With parameter set acceptance" setting. | |
Error: 25.81 (1951hex | 6481dec) Description: Import error – digital motor integration label | ||
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Cause | Measure | |
Error detected while importing label of digital motor integration. | Contact SEW-EURODRIVE Service. | |
Error: 25.100 (1964hex | 6500dec) Description: Device replacement detected | ||
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Cause | Measure | |
Current parameter set of safety card differs from parameter set stored on replaceable memory module. | No action required. The parameter set of the replaceable memory module is applied to the safety card. | |
Error: 25.101 (1965hex | 6501dec) Description: Update of data of replaceable memory module from safety option | ||
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Cause | Measure | |
The data on the replaceable memory module has been saved by an earlier version of the safety option. | For information only. | |
Error: 25.102 (1966hex | 6502dec) Description: Memory error | ||
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Cause | Measure | |
A fault was detected in the parameterization due to the functionally safe component of the device. | Replace the device. | |
