Fault 13 Encoder 1
Fault: 13.1 (0D01hex | 3329dec) Description: Fault during position comparison check | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Fault detected when comparing raw position and track counter of absolute encoder. | – Check the wiring of the track signals. – Check for EMC-compliant installation. – Replace the encoder. – Replace the encoder card.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.2 (0D02hex | 3330dec) Description: Unknown encoder type | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Encoder type not known and not supported by the device. | – Check the encoder type. – Contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.3 (0D03hex | 3331dec) Description: Invalid data | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Invalid encoder nameplate data (measuring steps/pulses per revolution/multi-turn). | Use a different encoder type.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
The ratio of motor encoder resolution and distance encoder resolution is too large. | – Check the startup. – Check the project planning. – Check whether a suitable encoder is being used.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. | |
The number of pole pairs of the resolver is not equal to 1 in "Single-turn absolute position" position mode. | – Change the positioning mode of the encoder. – Use a resolver that has 1 as its number of pole pairs. |
Fault: 13.4 (0D04hex | 3332dec) Description: Track measurement fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Fault detected during track measurement. | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.5 (0D05hex | 3333dec) Description: Internal warning | ||
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| Response: Encoder – warning | |
Cause | Measure | |
Encoder has signaled a warning. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Clean the sensor. |
Fault: 13.6 (0D06hex | 3334dec) Description: Signal level too low | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The value established from the level of the two track signals A and B is below the permitted limit. | – Check the wiring. – Check for EMC-compliant installation. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.7 (0D07hex | 3335dec) Description: Signal level too high | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The value of one or both of the track signals A and B exceeds the permitted limit. | Check the gear ratio of the resolver that is being used. |
Fault: 13.8 (0D08hex | 3336dec) Description: Fault during level monitoring | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The value established from the level of the two track signals A and B exceeds the permitted limit. | Check the mounting position of the resolver. |
Fault: 13.9 (0D09hex | 3337dec) Description: Fault during quadrant check | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Fault checking quadrants (sine tracks/cosine tracks). | – Switch the device off and on again. – Check the wiring. – Check for EMC-compliant installation. – Check the encoder. Replace if necessary.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.10 (0D0Ahex | 3338dec) Description: Positional tolerance range exceeded | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Jump in position impermissibly large. | – Check the startup parameters. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.11 (0D0Bhex | 3339dec) Description: Encoder data timeout | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Internal fault detected in resolver evaluation. | Check for EMC-compliant installation. | |
1Communication to the encoder has failed. | Contact SEW-EURODRIVE Service. |
Fault: 13.12 (0D0Chex | 3340dec) Description: Emergency | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
CANopen encoder signals an emergency. | For measures to correct the fault, refer to the documentation of the respective encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.13 (0D0Dhex | 3341dec) Description: Initialization fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Communication fault during initialization. | – Check the wiring. – Check the startup parameters. – Check the encoder settings.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.14 (0D0Ehex | 3342dec) Description: Communication fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Faulty communication with encoder. | – Check the voltage supply. – Check for EMC-compliant installation. – Check the wiring.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.15 (0D0Fhex | 3343dec) Description: System fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
System fault while evaluating encoder. | – Check the setting of the encoder numerator/denominator factors. – Check whether the frame length matches the set transmission rate.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.16 (0D10hex | 3344dec) Description: High level in signal cable – critical fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Permanent high level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.17 (0D11hex | 3345dec) Description: High level in signal cable – fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Permanent high level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.18 (0D12hex | 3346dec) Description: Low level in signal cable – critical fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Permanent low level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.19 (0D13hex | 3347dec) Description: Low level in signal cable – fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Permanent low level of data signal detected. | – Check the wiring. – Check the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.20 (0D14hex | 3348dec) Description: SSI encoder – critical fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
SSI encoder has detected a critical fault. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. |
Fault: 13.21 (0D15hex | 3349dec) Description: SSI encoder – fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
SSI encoder has detected a fault. | – Check the startup parameters. – Check the settings on the SSI encoder. – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive even with a faulty external position encoder. |
Fault: 13.22 (0D16hex | 3350dec) Description: Critical internal fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
Encoder has detected an internal fault. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.23 (0D17hex | 3351dec) Description: Internal fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Encoder has detected an internal fault.
INFORMATION The encoder fault code is displayed in MOVISUITE® in the [Diagnostics] > [Fault memory T.] parameter group in the "Internal" parameter. | – Check the wiring. – Check interference sources (light beam interrupted, reflector, signal cables, etc.). – Replace the encoder.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.24 (0D18hex | 3352dec) Description: Travel range exceeded | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Current position mode does not allow for larger travel range. | – Ensure that the multi-turn encoder remains within the configured track range. – Check the limits. – Check the "Position mode" parameter.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |
Fault: 13.25 (0D19hex | 3353dec) Description: Fault during encoder startup | ||
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| Response: Output stage inhibit | |
Cause | Measure | |
Fault during encoder startup. | Switch the device off, check the connection of the encoder, and switch the device on again. |
Fault: 13.26 (0D1Ahex | 3354dec) Description: Digital motor integration – critical fault | ||
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| Response: Encoder 1 – latest critical fault | |
Cause | Measure | |
The encoder of the digital motor integration has detected a fault. The exact cause of the fault is displayed in the fault status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. |
Fault: 13.27 (0D1Bhex | 3355dec) Description: Digital motor integration – fault | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
The encoder of the digital motor integration has detected a fault. The exact cause of the fault is displayed in the fault status of the subslave. | – Check for EMC-compliant installation. – Replace the encoder. |
Fault: 13.28 (0D1Chex | 3356dec) Description: Digital motor integration – warning | ||
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| Response: Encoder – warning | |
Cause | Measure | |
The encoder of the digital motor integration has signaled a warning. The exact cause of the fault is displayed in the fault status of the subslave. | Check for EMC-compliant installation. |
Fault: 13.29 (0D1Dhex | 3357dec) Description: Absolute position invalid | ||
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| Response: Encoder 1 – latest fault | |
Cause | Measure | |
Diagnostics fault detected while evaluating absolute encoder position. Referencing has been canceled. | – Reference the drive again. – If the fault occurs repeatedly, contact SEW‑EURODRIVE Service.
INFORMATION In "Emergency mode" manual mode, you can move the drive using the motor encoder even if the external position encoder is faulty. |